Cloud Dentistry is a web and app-based marketplace where dental offices and dental professionals like you can connect in real-time through our on-demand scheduling system.

It's free to create an account, and we don't charge placement fees or any markups on your rates. Through settings in your profile, you control when you work, how far you travel and how much you make.

It is completely free for you to use our platform. We do offer background checks for purchase.

There are three ways to find work through the platform: (1) booking requests, (2) messaging, and (3) applying to job posts. Here is a brief explanation of the benefits of using Cloud Dentistry: Welcome video for professionals

We have an internal team that reviews your account, makes sure that it is set up for success, and helps you get ready for instant use. It takes 1-2 business days to verify and approve new accounts.

When you set your schedule, dental offices can send work requests specifically to you, for the specific dates and times you designated on your profile. You will receive booking requests via text, email and the mobile app under the bookings tab. Here is a short video: How it works, and what is expected from you

There are three main benefits for keeping your schedule up to date.

First, when your schedule is up to date, you receive priority listing in our search results.

Second, you can open specific days/create an assignment proposal for offices you've agreed to work for through the message tab. Simply use the "proposed booking" button on the bottom right-side of your page.

Lastly, booked appointments are eligible for customer support and our guarantee of payment in the event the practice fails to pay you on time.

To be eligible for booking requests, two things are required.

First, we must approve your profile. If you've submitted all required information (including your hourly rate), your profile will usually be approved within 1-2 business days of account creation.

Second, you must update or confirm your schedule (i.e., the hours you want to work) at least once every 7 days. This helps to ensure that all schedules presented to the dental offices are current and accurate.

Opening and closing days on your schedule can be done with just two taps via our mobile app. So, make sure to download our mobile app if you have not already. If you do not have the app, you may edit your schedule by accessing the "EDIT SCHEDULE" button located on your Dashboard page.

All users of the Cloud Dentistry platform work as independent contractors and therfore are required to hold their own insurance and are not covered under any policy Cloud Dentistry holds.

If your appointment was booked and confirmed through the booking request system, your booking is protected by guarantee pay. If you are sent home early, you may be eligible to be paid for the number of work hours booked, minus one. Please do not confront the office if you are not paid correctly. Simply take a picture of your check or payment method and send it to service@clouddentistry.com within 30 days to report the issue. Your reimbursement will be paid via our direct pay system and NOT by check. You will need to upload your banking information and W9 onto your account details. You must have a bank account attached for withdrawals.

Yes, but only for times which are later than the current time.

This is a problem that should be reported immediately to service@clouddentistry.com. The office has booked you incorrectly. You must be booked for the correct location in order to be covered by our pay guarantees and cancelation reimbursements.

Unless the payment terms state "Cloud Direct Pay", the dental office is responsible for paying you. Payment terms are attached to every appointment request. You are responsible for paying your own taxes. Cloud Direct Pay is a service offices opt in to and cannot be requested by you.

We’ve specifically structured Cloud Dentistry such that you can be properly classified as an independent contractor through our platform for short-term assignments; therefore, you would be filling out W9s. Here’s a brief article on the topic, with the actual case law and legal statutes cited and analyzed, so it’s a bit more robust than many of the opinion articles we see written by non-lawyers on this topic: Independent Contractor Myth

Offices enrolled in this service have the following badge beside their name:

In order to be paid via CDP, you will need to enter your banking and W9 information in the Settings Menu under Direct Deposit and Tax Settings.

In order for Cloud Dentistry to issue payment on behalf of the office, you MUST have the appointment booked through the booking request system. Once you have confirmed the booking, you will receive an instructional email (with Timesheet Copy) detailing exactly how to submit your timesheet. You may confirm that your timesheet has been uploaded by viewing the upload under the assignment in your “bookings” tab. Please do not re-upload your timesheet as this will reset your position in the approval queue and delay its approval.

Please allow 3 business days for your timesheet to be processed by Cloud Dentistry. Once approved, it can take up to 6 business days for the money to be transferred from the office to your bank, however this timeframe will vary based on the speed with which the payment can be collected from the office and the processing speed of your financial institution.

It is best to ask each office if you need to fill out tax forms at your first assignment. Cloud Dentistry only issues 1099s if you earn more than $600 with any of our Partners enrolled in the direct pay program. If an end-of-year form is due, they are emailed by January 31 each year.

Our goal with the messaging system is to encourage open communication with dental offices. That said, if you coordinate work assignments through the messenger system, please make sure the office confirms the assignment via a booking, too. Otherwise, you won't be eligible for customer service or our payment guarantee.

Applying to a job post is like leaving your resume at an office that has a job opening. It is not a guarantee of the job. If the office selects you for the assignment, they will either message you back on the messages tab, or they will book you through the system.

To minimize the chance of a scheduling conflict, we've created a number of tools to allow you to quickly and easily update your schedule. Opening and closing days on your schedule can be done with just two taps via our mobile app. So, make sure to download our mobile app if you have not already.

Yes, if you've worked with a dental office through the platform, and do not want to work for them again or you do not want your current office to see that you are on the platform, you can block them from seeing your profile through the block an office by address page.

The rate you set on your profile is the rate that applies to any appointments booked. Once an assignment is sent, the rate on your profile is locked in for that assignment. You may change it for future assignments sent to you however the previous rate stays for assignments already sent/accepted.

When you propose a booking to an office or apply for part-time or permanent positions, you are free to negotiate your rate.

If an assignment is canceled with less than 24-hours notice and was booked using the booking request system, then you may be eligible for a cancelation fee or partial payment. All payments are processed through our direct pay system. Please report the issue using the complaint button attached to your appointment or contact customer service at service@clouddentistry.com (You must report any issues within 30 days to be eligible for support). Your reimbursement will be paid via our direct pay system and NOT by check. You will need to upload your banking information and W9 onto your account details. You must have a bank account attached for withdrawals.

If you were booked through the booking request system, please wait 30 minutes. Our pay guarantee will ensure you are paid for your wait time. Please call the office and send a message through the platform to connect with the office. If after those attempts you are still not in after 30 minutes, please report it to service@clouddentistry.com or use the complaint button attached to the appointment. You may be eligible for reimbursement of half your day, up to 4 hours. If you are let in, your work time will start when it should have. (You must report any issues within 30 days to be eligible for support). Your reimbursement will be paid via our direct pay system and NOT by check. You will need to upload your banking information and W9 onto your account details. You must have a bank account attached for withdrawals.

The current booking cannot be edited as it’s a contract between you and the office. If the office wants to change a booking that is several days in advance, please have the office cancel the original assignment with incorrect hours and create a new appointment request for you to confirm. Please note, if the changes are within 24 hours of the appointment and you do not agree to the shortened day, the office may owe you a cancelation fee. Please contact service@clouddentistry.com.

If the office wants to change the hours on the day of the booking and the office wants you to work more hours than planned, then you can reflect that in your timesheet. If the office asks you to work fewer hours, and that is more than one hour less than you expected, then you may be eligible for guaranteed pay.

These emails are going out to everyone within a broad radius of the office. If you are not interested in going, just disregard the email. There is no need to respond.

We offer a 3rd party nationwide check to the professionals that utilize our marketplace; however, these background checks are definitely optional.

If you are not interested, please disregard the email and/or dashboard prompt and know you are not required to purchase one.

Reviews are automatically triggered after the completion of an appointment created through the booking request system. Appointments arranged by any other method that did not require using the "confirm" button on our system will not be reviewable.

You can check your reviews by accessing your full profile here. You can also get there from your dashboard, by clicking on your name printed in big black letters. From there, you'll find your reviews listed at the bottom of the page. On the left are your star reviews, but not everyone leaves feedback. Feedback is found directly to the right of your stars.

Although we do not delete accounts with completed bookings, you can inactivate your account by marking your visibility to PRIVATE in your profile settings. This will prevent your account from being viewable by offices.

This means your schedule is close to being or is outdated. This will result in your profile displayed further down the results page or not at all. You will want to edit or confirm your schedule here.

You can change email settings by going to the Notifications page in Settings.