Preventing Workplace Violence in Dental Settings
1.5 Hrs CE credit
May 20, 2025 8:00pm - 9:30pm EDT
Registration for this event is now closed
About this event
”Preventing Workplace Violence in Dental Settings”
With Kimberly A. Erdman, EdD, RDH, FAADH, FADHA
Course Description:
Sixty percent of dental professionals have experienced workplace violence from a patient or co-worker. More than half of those were incidents of verbal abuse. Dental health care workers face challenges and situations on a daily basis where we find ourselves dealing with angry, hostile, and undesirable behavior. These situations can easily lead to incidences of workplace violence if they are not de-escalated. Our responses to these offensive behaviors play a crucial role in determining the outcome of the situation. This course will provide dental staff with 10-effective steps to deescalate situations to prevent them from escalating to violence. The course also provides guidelines for dental practices and organizations to implement a comprehensive plan to maintain safety and protections for all staff members.
Course objectives:
At the conclusion of this course the participant will be able to:
About the presenter:
Kimberly A. Erdman, EdD, RDH, FAADH, FADHA is a dental hygienist and public health dental hygiene practitioner. She started her career as a civilian-dental hygienist for the U.S. Navy and spent 9 years as a volunteer forensic dental technician. She has 10 years of experience in higher education and academic affairs leadership. Kimberly is a graduate of Pennsylvania College of Technology, University of Bridgeport's Fones School of Dental Hygiene, and Morgan State University. She is a Fellow of the American Academy of Dental Hygiene and
Fellow of the American Dental Hygienists' Association.
Instructor: Kimberly A. Erdman, EdD, RDH, FAADH, FADHA
# of CE: 1.5
Location: Virtual
AGD Code=550
Please be sure to note your timezone
PDT = 5:00-6:30 PM
MDT = 6:00-7:30 PM
CDT = 7:00-8:30 PM
EDT = 8:00-9:30 PM
AZ = 5:00-6:30 PM
About this event
”Preventing Workplace Violence in Dental Settings”
With Kimberly A. Erdman, EdD, RDH, FAADH, FADHA
Course Description:
Sixty percent of dental professionals have experienced workplace violence from a patient or co-worker. More than half of those were incidents of verbal abuse. Dental health care workers face challenges and situations on a daily basis where we find ourselves dealing with angry, hostile, and undesirable behavior. These situations can easily lead to incidences of workplace violence if they are not de-escalated. Our responses to these offensive behaviors play a crucial role in determining the outcome of the situation. This course will provide dental staff with 10-effective steps to deescalate situations to prevent them from escalating to violence. The course also provides guidelines for dental practices and organizations to implement a comprehensive plan to maintain safety and protections for all staff members.
Course objectives:
At the conclusion of this course the participant will be able to:
About the presenter:
Kimberly A. Erdman, EdD, RDH, FAADH, FADHA is a dental hygienist and public health dental hygiene practitioner. She started her career as a civilian-dental hygienist for the U.S. Navy and spent 9 years as a volunteer forensic dental technician. She has 10 years of experience in higher education and academic affairs leadership. Kimberly is a graduate of Pennsylvania College of Technology, University of Bridgeport's Fones School of Dental Hygiene, and Morgan State University. She is a Fellow of the American Academy of Dental Hygiene and
Fellow of the American Dental Hygienists' Association.
Instructor: Kimberly A. Erdman, EdD, RDH, FAADH, FADHA
# of CE: 1.5
Location: Virtual
AGD Code=550
Please be sure to note your timezone
PDT = 5:00-6:30 PM
MDT = 6:00-7:30 PM
CDT = 7:00-8:30 PM
EDT = 8:00-9:30 PM
AZ = 5:00-6:30 PM
Registration for this event is now closed
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