Front Office Billing/Insurance Coordinator

We are a well-established, patient-centered dental practice located in the Spring/Woodlands area seeking an experienced, dynamic, and detail-oriented Dental Front Office Billing/Insurance Coordinator to join our team. This vital role combines exceptional administrative skills with a comprehensive understanding of dental billing, insurance processes, and patient care coordination. As a key member of our team ensuring a smooth and welcoming experience while efficiently managing insurance verifications and claims processing. Your energetic approach will help foster positive patient relationships and support the overall success of our practice.

Duties
• Insurance payment posting and reconciliation
• Submit and track insurance claims electronically
• Follow up on unpaid, denied, or outstanding insurance claims
• Accounts Receivable (AR) management
• Answer incoming calls and provide exceptional customer service
• Maintain accurate patient records and update insurance information
• Assist with patient check-in and check-out procedures if needed
• Perform other front office administrative duties as assigned

Requirements
• Proven experience in a dental front office setting with strong knowledge of dental terminology and insurance processes is required
• Proficiency in systems such as Eaglesoft; familiarity with Dental Intelligence and Insurance Answers Plus is a bonus
• Knowledge of HIPAA regulations related to health information, privacy and security
• Strong computer skills including Microsoft Office Suite (Word, Excel), 10-key typing skills, and experience with multi-line phone systems
• Excellent patient service skills combined with professional phone etiquette and effective communication abilities
• Familiarity with dental office procedures such as intake processes, insurance verification, appointment scheduling, and filing systems
• Demonstrated organizational skills with attention to detail in handling medical records and billing documentation

Join our team where your enthusiasm for dental office administration will make a meaningful difference! Bring your passion for patient care and administrative excellence to help us deliver top-tier dental services while advancing your career in a fast-paced environment.

Office hours:
Monday & Tuesday 8 AM - 5PM (Lunch 12PM -1PM)
Wednesday - Thursday 8 AM - 4 PM (Lunch 12PM- 1PM)
Friday 8 AM - 2 PM
Job Type: Full-time