Dental Receptionist Entry Level

Dental Receptionist (Entry-Level)
Job Description:

Griffith Family Dental is excited to announce an opening for a Dental Receptionist at the entry level. This full-time position is ideal for individuals eager to join a dedicated team in a dynamic and supportive environment. Our clinic, renowned for exceptional dental care and patient satisfaction, seeks a motivated and organized professional to manage our front desk operations. It is important to note that this is not a remote job, and the successful candidate will be stationed at our office location to interact directly with our valued patients and staff.

As a cornerstone of first impressions and a vital component of our patient-care system, the role of a Dental Receptionist is crucial in maintaining the smooth operation of our clinic. We are not just looking for an employee; we are seeking a new member for our dental family who will contribute to our welcoming atmosphere and provide outstanding service to everyone who walks through our doors.
Duties and Responsibilities:

Greet patients warmly and assist with check-in and check-out
Answer incoming phone calls, schedule appointments, and respond to patient inquiries
Verify and update patient information accurately
Collect payments, process transactions, and provide receipts
Send statements via office management software and via email
Maintain a clean, organized front desk area
Communicate effectively with the clinical and administrative teams
Support daily front office operations to ensure a smooth patient flow

Requirements:

Authorized to work in the US
Good at algebra for calculating percentage and estimate adjustments
Minimum of 2–3 years of in-person customer service experience
Prior dental office experience preferred but not required
Strong verbal communication and interpersonal skills
Ability to multitask efficiently in a busy, fast-paced setting
Comfortable answering high-volume phone calls and speaking with patients
Professional, positive, and patient-focused demeanor
Reliable and flexible with work hours, including overtime when needed
Strong organizational and time-management skills
Ability to remain calm and professional under pressure
Willingness to learn dental terminology, procedures, and office systems
Team-oriented with a strong work ethic

Employment Details

Location: Sunnyvale
Workdays: Monday to Friday between 8:00am – 5:30pm
Employment Type: W-2
Schedule: Part-time (3 days/week) Full-time (Monday - Friday)
Probationary Period: 90 days

Compensation & Benefits

Hourly Pay: $24-$28, depending on experience and qualifications.
Paid training.
Dental insurance benefit.
PTO / Sick-Leave
Holiday pay (full-time)
Supportive and collaborative work environment with opportunities for professional growth.

Ideal Candidate

Someone who is trainable, personable, dependable, and motivated to grow

If you have any question email gcg@drgriffith.com