Front Office Coordinator

About Us:
Endodontic Partners is proud to be one of the pioneering endodontic specialty practices in the
Baltimore region, serving our community for over 30 years. Our mission is to provide
exceptional, patient-centered care using the latest advances in technology and techniques.

Our team is known for its clinical excellence, compassionate service, and collaborative
culture. From the moment a patient contacts our office to the completion of treatment, we strive
to create a seamless, comfortable, and reassuring experience. We work closely with referring
dentists and leverage state-of-the-art equipment and digital imaging to ensure every patient
receives the highest level of endodontic care.

Position Overview
We are seeking a full-time Endodontic Front Office Coordinator to join our busy,
patient-focused practice in Bel Air, MD. This role is key to delivering an outstanding patient
experience, ensuring smooth daily operations, and supporting our clinical team. The ideal
candidate brings strong dental office expertise, excellent communication skills, and a
proactive, detail-oriented mindset.

Key Responsibilities
● Warmly greet and check in/out patients with a white-glove, patient-first approach.
● Schedule and manage daily appointments and emergency visits.
● Verify insurance benefits and submit dental claims (Dental Exchange), post EOBs, and follow up on outstanding claims (PPO).
● Calculate and collect co-pays/balances; manage financial arrangements.
● Handle daily communications (phones, emails) with professionalism and empathy.
● Open and close the office; maintain accurate reports and correspondence.
● Coordinate specialist referrals as needed.

Required Qualifications
● Dental office front desk or dental assisting background, with solid knowledge of dental terminology and CDT codes.
● Experience with insurance verification and billing.
● Excellent interpersonal and customer service skills—friendly, professional, and calm under pressure.
● Strong organizational and time-management abilities.
● Proficiency with dental practice software and general computer skills.

Preferred Qualifications
● Experience with TDO practice management software.
● Familiarity with Kodak digital imaging software.
● Advanced dental insurance knowledge and strong computer skills.

Schedule & Location
● Monday–Friday: 8:15 AM – 5:00 PM
● Location: Bel Air, Maryland

Compensation & Benefits
● Highly competitive salary, based on experience.
● 401(k) with company match.
● Paid Time Off and 6 paid holidays.
● Uniform allowance.

Not specified