Front Desk Concierge

Dentologie, with dental practices throughout Chicago, is seeking a full-time* Front Desk Concierge (minimum 1 year experience in dental or medical front desk experience required).*

Our Front Desk Concierge is key to providing the level of excellence our patients enjoy. As the first person that patients engage with, you have the opportunity to impress in your knowledge, communication, and overall support of their visit and medical care. The ideal candidate would have front desk experience in medical or dental.

A Dentologie Front Desk Concierge has excellent hourly compensation ($18-$22/hr., based on experience), a great benefits package, full-time hours, and is part of an outstanding culture. This is an exciting role for highly focused, motivated people who take pride in their work and understand success is a team effort. You will learn many aspects of office operations, providing you with professional advancement. As we grow, you will too!

Dentologie is comprised of 13 office locations in the Chicagoland area, including: Andersonville, Belmont, Lincoln Park, South Loop, Streeterville, Bucktown, West Loop, Evanston, Clark & Diversey, Gold Coast, River North, Southport, and Oak Park/River Forest.

Regarding work schedule, Monday - Thursday our offices have a morning shift (7:30am - 2:30pm) and an evening shift (1:30 or 2:30pm - 8:30pm). On Friday, we have one shift from 7:30am - 3:30pm. As a full-time employee, we would ask that you are comfortable working Monday-Friday and 5 shifts per week, with 3 morning shifts and 2 evening shifts.

Visit us on TikTok or Instagram to better understand who we are and our mission to change the way dentistry is experienced by not only the patient, but the TEAM!

Responsibilities:

Professionally greet and communicate with patients (both written and verbal)
Provide a Positive 10-star Patient Experience!
Personality is key!
Schedule and confirm appointments.
Someone who understands the extra efforts and attention to detail.
Present accurate treatment plans in detail to patient and answer all corresponding questions.
Accept payment for services and accurately post to ledger.
Answer phones, texts and emails in a timely and professional manner
Communicate and follow up with staff and patients.
Handle confidential medical information with discretion.
Check in lab cases.
All Dentologie employees are required to share custodial responsibilities to ensure the sanitary maintenance of our offices for our staff & patients.
Assist with training new members of the team as needs.
Required Skills/Abilities:

Excellent:
verbal and written communication skills.
interpersonal and customer service skills.
organizational skills and attention to detail.
time management skills with a proven ability to meet deadlines.
patient care.
Strong analytical and problem-solving skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to function well in a high-paced and at times stressful environment.
Ability to work in rotating office schedule.
Dentologie Benefits and Perks:

Medical, Dental and Vision insurance
Free Dental coverage for employees
Employer-paid Life and Disability insurance
$50/month for mass transit or parking expenses
401k w/employer match
Flexible spending accounts
Paid holidays.
Paid personal and sick time.
Supportive, friendly leadership that want you to succeed.
Upbeat team and fun culture. NOT your average dental office!

Our mission is to change the way dentistry is experienced by not only the patient, but the TEAM! apply at Dentologie - CareersNote:

Here at Dentologie, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique.

Dentologie is taking shame out of the dental game! We are reimagining the entire dental experience and creating safe, inclusive spaces that welcome all to feel firsthand how compassion, competence and a little creativity can transform a trip to the dentist.

Dentologie’s Streeterville dentist office is close to the Loop, the Lakeshore, and so much more. We’d love to take care of your teeth.

Disposable gowns, Face shields, Goggles, Latex gloves, N95 masks, Nitrile gloves, Regular masks, Respirator mask