Front Office Coordinator

About Us
We provide comprehensive periodontic and oral surgery care, including periodontal disease treatment, deep cleanings, dental implants, grafting procedures, and other specialized services. Our practice is led by highly qualified providers with extensive academic and clinical backgrounds in periodontology and related specialties. We are committed to delivering compassionate, patient-centered care in a supportive and professional environment.

Position Overview
We are seeking a friendly, organized, and team-oriented Front Office Coordinator to join our practice. This individual will play a key role in creating a welcoming environment for patients while ensuring smooth day-to-day administrative operations. Experience in dental front office management, especially in specialty practices such as periodontics, is highly valued.

Key Responsibilities
● Greeting and checking in patients.
● Scheduling appointments and maintaining the provider calendar in Eaglesoft
● Presenting treatment plans and assisting with financial arrangements
● Submitting insurance claims, posting EOBs, and following up on outstanding claims
● Verifying patient insurance and benefits before treatment
● Collecting co-pays and patient balances, posting payments, and reconciling end-of-day reports
● Coordinating specialist referrals and case documentation
● Managing incoming phone calls, emails, and patient communications
● Generating daily, weekly, and monthly production and collection reports
● Supporting treatment planning, recare systems, and case acceptance tracking
● Assisting in growing the office schedule and production through excellent service and follow-up

Qualifications
● 3–5 years of dental front office experience required.
● Proficiency with Eaglesoft (or similar practice management software)
● Knowledge of dental insurance processes, EOBs, and claims
● Strong organizational, communication, and multitasking skills
● Professional, friendly, and outgoing demeanor with a patient-first attitude
● Ability to work collaboratively in a team-oriented environment

Benefits
● Complimentary dental work for employees
● Paid Time Off: One week in July and one week in December
● Christmas Bonus
● 6 paid holidays annually
● Supportive and friendly team culture

Work Schedule:
● Monday: 7:15 am – 6:00 pm
● Tuesday: 7:15 am – 4:30 pm
● Wednesday: 7:15 am – 6:00 pm
● Thursday: 7:15 am – 4:30 pm

Not specified