Patient Care Coordinator

Title: Patient Care Coordinator at Collins Endodontics
Location: 7300 FM 2222, Building V, Suite 212, Austin, TX 78730
Job summary:
Our microscopic endodontic practice is looking for an exceptional patient care coordinator to compliment our friendly team-oriented staff. We are seeking a professional who shares the philosophy and mission of our practice. Our mission is to provide the highest level of endodontic therapy in a caring and relaxing atmosphere. If you are a motivated and an outstanding professional interested in working full-time, this may be an exciting opportunity for you.
Summary of essential job responsibilities:
• Coordinate all aspects of patient care
• Greet and welcome patients to the practice
• Answer and respond to telephone calls with professionalism
• Check in patients according to office protocol
• Schedule appointments, for patients checking in and out for dental services
• Confirm the next day’s appointments
• Collect payment from patients at the time of treatment
• Understand dental terminology in detail
• Process and understand dental insurance for eligibility
• Organize and maintain professional appearance of reception area
• Maintain detailed patient records according to HIPAA privacy and security regulations
• Be an active participant in team meetings to contribute to the success of the team
• Open and close dental office according to office protocol
Minimum requirements:
High School Diploma or equivalent (GED)
Prior front office experience in the dental industry preferred
Prior dental assisting experience preferred
Required skills:
Excellent communication skills
Exhibit professional demeanor throughout the work day
Preferred skills:
TDO (The Digital Office) software experience