FULL-TIME Front Desk (Lead) NEEDED

We are a thriving, patient-centric dental practice looking for a powerhouse Treatment Plan Coordinator who understands that presenting care is an art form. If you are comfortable talking about large numbers, view financial objections as a puzzle to solve rather than a "No," and possess the art of persuasion, we want you on our team.

This isn't just a desk job—it’s a production-driven role with a direct track to Office Management for the right leader.

What You’ll Do (Responsibilities):

Close the Deal: Present comprehensive treatment plans to patients, confidently communicating the clinical "why" behind the doctor’s recommendations.
Own the Financial Conversation: Discuss costs, insurance breakdowns, and copays transparently. You will guide patients through third-party financing (CareCredit, Proceed, etc.) to make care affordable.
Overcome Barriers: Masterfully navigate financial objections and patient hesitation, shifting the focus from "cost" to "value."
Drive Production Goals: Take ownership of the daily, weekly, and monthly practice production goals. You’ll actively track case acceptance rates and follow up on unscheduled treatment.
Lead & Advance: Shadow current leadership, master practice metrics, and develop the team-building skills necessary to step into an Office Manager role.
What We Are Looking For (Requirements):

The Gift of Gab & Persuasion: You know how to build instant rapport, read a room, and guide patients to say "Yes" to their health.
Financial Fluency: You are completely comfortable asking for money, handling large financial transactions, and discussing sensitive financial situations without awkwardness.
Goal-Oriented Mindset: You are motivated by numbers and thrive in an environment where your success is tied to meeting production targets.
Leadership Potential: You don't just want a job; you want a career. You have the emotional intelligence and drive to eventually lead a team.
Experience: Minimum of [2] years in dental/medical treatment coordinating or high-ticket sales (luxury retail, gym memberships, or insurance sales backgrounds are highly encouraged to apply!).

Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Paid time off
Professional development assistance
Referral program
Retirement plan

Application Question(s):
How much do you know about dental insurance? Copays?
What do you believe is the secret to shifting a patient's mindset from focusing on the cost of a procedure to focusing on its value?
In your previous roles, how did you track your success? Please share any specific metrics, case acceptance rates, or monthly production goals you regularly achieved.
This role has a direct path to Office Management. What leadership qualities do you currently possess, and what skills are you looking to develop further to run a successful practice?
what is your desired hourly wage?