Featured Job Posting:
FULL-TIME Front Desk (Lead) NEEDED
LOCATION
Westbury, NYSmile on Westbury is seeking an experienced, highly organized Lead Front Desk Administrator who takes ownership, follows through, and knows how to get things done. The ideal candidate has 3+ years of dental front-office experience and is confident with scheduling, dental insurance, treatment plan estimates, collections, patient communication, filling schedule openings, and managing daily front-office workflows. We are looking for someone who is proactive and resourceful—someone who investigates problems, takes initiative, keeps detailed notes, follows tasks through to completion, and does not require constant reminders or step-by-step direction.
This is a hands-on leadership position, not a role focused primarily on delegating or supervising others. You must be willing to master the day-to-day front desk responsibilities first and lead by example. The right candidate is dependable, punctual, comfortable with accountability and performance goals, receptive to feedback, calm under pressure, and naturally thinks, “Let me figure this out and come back with a solution.” Previous management experience is a plus, but strong execution, problem-solving, accountability, and follow-through are more important than a management title.
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