Dental Office Manager

OFFICE MANAGER — LEAD THE TEAM. DRIVE THE PRACTICE. MAKE AN IMPACT.

Villa Dental | Full-Time | Monday–Friday

Are you a dental leader—not just an office administrator?

Villa Dental is looking for an experienced, driven, and highly capable Dental Office Manager who is ready to take ownership of the day-to-day operations of a busy, modern dental practice.

We are not looking for someone who simply keeps the schedule moving.

We are looking for a leader.

Someone who can walk into the office each morning, know what needs attention, motivate the team, recognize opportunities, solve problems, and hold people accountable—while making sure our patients receive an exceptional experience every time.

If you are energized by leadership, team development, practice growth, and creating an amazing patient experience, this could be the opportunity you've been looking for.

THE ROLE

As our Office Manager, you will oversee the overall operations of Villa Dental, working closely with the doctor and team to create a high-performing, organized, positive, and patient-focused practice.

You will have a leadership role across both the front and back office and will be responsible for making sure the team has the structure, support, and accountability needed to succeed.

Your responsibilities will include:

Leadership & Team Development

Lead, coach, motivate, and develop our dental team
Oversee both front office and clinical operations
Establish clear expectations and hold team members accountable
Conduct team meetings, training, and performance coaching
Help create a positive, respectful, and high-performing office culture
Address employee issues and difficult conversations professionally and promptly
Lead by example and jump in when the team needs support
Practice Operations

Own the daily flow and efficiency of the practice
Identify operational bottlenecks and implement solutions
Monitor schedules, productivity, collections, and other key performance indicators
Help ensure the practice is meeting its financial and operational goals
Oversee supplies, inventory, office systems, and day-to-day administrative needs
Maintain consistent standards and protocols throughout the practice
Patient Experience

Ensure every patient receives exceptional service from the first phone call through checkout
Help the team create a warm, welcoming, professional environment
Handle escalated patient concerns with confidence and empathy
Look for opportunities to improve patient retention, communication, and overall experience
Financial & Insurance Oversight

Understand and monitor practice financial performance
Support collections and accounts receivable goals
Oversee insurance processes and help ensure claims are handled accurately and efficiently
Be comfortable working with PPO dental insurance
Understand how scheduling, case acceptance, production, collections, and profitability work together
Doctor & Leadership Partnership

Work closely with the doctor to execute practice goals
Bring solutions—not just problems—to leadership
Communicate clearly about team performance, operational issues, and opportunities
Help turn practice goals into measurable action
WHO WE'RE LOOKING FOR

Our ideal candidate is a seasoned dental leader who understands that running a successful practice requires more than administrative skills.

You are someone who:

Has previous experience as a Dental Office Manager or Practice Manager
Has experience leading a dental team
Is comfortable managing both front and back office operations
Understands dental practice production, collections, scheduling, and profitability
Is knowledgeable about dental insurance and PPO plans
Is confident coaching employees and holding people accountable
Can have difficult conversations when necessary
Is highly organized and naturally proactive
Thinks strategically while still being willing to roll up your sleeves
Has excellent communication and interpersonal skills
Is comfortable working in a fast-paced environment
Takes ownership and follows through
Is solution-oriented rather than reactive
Has a strong work ethic and high standards
Is positive, professional, and genuinely enjoys leading people
Most importantly...

You don't wait to be told what to do.

You see it.
You own it.
You fix it.
You follow through.

WHAT SUCCESS LOOKS LIKE

Within your first several months, you'll be expected to become a trusted leader within the practice and make a measurable impact.

Success in this role means:

The team knows what is expected of them
Accountability is consistent
The schedule runs efficiently
Communication improves
Patients feel cared for
Production and collections stay on track
Problems are addressed instead of ignored
The team feels supported and motivated
The practice continues to grow
WHAT WE OFFER

Compensation: Competitive salary based on experience and leadership background

Benefits may include:

Competitive compensation
Performance-based bonus opportunities
Paid holidays
Dental benefits
Team member discounts
Opportunities for professional development and continuing education
A supportive, professional team environment
Monday–Friday schedule, with Friday being a half-day
Opportunity to play a meaningful role in the continued growth of an established dental practice
Specific compensation and benefits will be discussed based on experience and qualifications.

WHY VILLA DENTAL?

Villa Dental is an established, modern general dental practice that has been serving patients for nearly 11 years.

We believe that great patient care starts with a great team.

We want our Office Manager to be someone who doesn't simply manage tasks—we want someone who helps build the culture, develop the team, improve the systems, and move the practice forward.

This is an opportunity for the right person to have a real leadership role and real influence.

If you are ready to take ownership of a practice, lead a talented team, and help build something great, we want to hear from you.

APPLY TODAY

Please submit your resume along with a brief introduction telling us:

Why are you the right leader for Villa Dental?

We can't wait to meet you!

Pay: $24.00 - $30.00 per hour

Expected hours: No less than 40.0 per week

Benefits:

Dental insurance
Employee discount
Flexible schedule
Health insurance
Referral program
Vision insurance
Work Location: In person