Dental Front Desk Patient Coordinator

Dental Patient Coordinator – Full-Time
Hourly Pay: $23.00–$28.00 per hour, depending on experience and qualifications

Schedule: Monday–Thursday, 8:00 AM–5:00 PM; Fridays as needed for training and administrative duties
Employment Type: Full-Time
Benefits: Full benefits package for full-time employees

Position Overview
The Dental Patient Coordinator is responsible for managing the day-to-day front office operations and supporting the smooth flow of patient care. This role requires excellent organizational skills, strong written and verbal communication, professionalism, and the ability to manage multiple responsibilities in a busy dental office.

The Patient Coordinator will work closely with and report to the lead general dentist and office manager.

Key Responsibilities
Greet patients warmly and professionally, creating a positive first impression.
Manage patient scheduling, appointment confirmations, check-in, and check-out.
Verify dental insurance eligibility, benefits, limitations, and coverage.
Review insurance information and communicate benefit estimates and financial responsibilities to patients.
Maintain accurate patient records, insurance information, and documentation.
Handle incoming phone calls, emails, patient inquiries, and other front office communications.
Coordinate treatment appointments and support communication between patients and the clinical team.
Assist with patient billing, payment collection, account follow-up, and other financial administrative tasks.
Maintain organized patient files and ensure confidentiality of patient information.
Support PPO and fee-for-service administrative workflows.
Assist with daily office administration, reporting, and other operational tasks as assigned.
Collaborate with the dentist, office manager, and clinical team to maintain an efficient, patient-centered practice.
Follow established office protocols and applicable privacy and compliance requirements.
Required Qualifications
Prior dental front office experience is required.
Hands-on experience with dental insurance verification and benefit breakdowns.
Strong written and verbal communication skills.
Professional, polished presentation and excellent interpersonal skills.
Strong organizational skills and attention to detail.
Ability to multitask, prioritize responsibilities, and maintain accuracy in a busy office.
A patient-focused attitude with a commitment to professionalism, service, and confidentiality.
Dependability, accountability, and the ability to work collaboratively with a small dental team.
Preferred Qualifications
Experience in a general dentistry practice.
Familiarity with PPO and fee-for-service dental office workflows.
Experience with dental scheduling software, patient billing, treatment coordination, and insurance claim processes.
Experience discussing insurance benefits and estimated patient financial responsibilities.

How to Apply
Please visit our website to complete your application at https://careers-peakdentalservices.icims.com/jobs/1721/patient-coordinator/job

Application deadline: Applications will be accepted on an ongoing basis until the position is filled.