Hygiene Scheduling Coordinator

Amazing Smiles Family Dentistry | Newnan, GA

At Amazing Smiles Family Dentistry, we’re more than a dental practice—we’re a team committed to providing excellent care while creating a welcoming and organized experience for every patient.

We are looking for a dependable, energetic, and highly organized Hygiene Scheduling Coordinator who understands the importance of maintaining a productive hygiene schedule and keeping patients on track with their continuing care.

If you enjoy communicating with patients, staying organized, and taking ownership of a busy schedule, we’d love to meet you.

What You'll Do

As our Hygiene Scheduling Coordinator, your primary responsibility will be to maintain a full and productive hygiene schedule while helping patients stay consistent with their preventive and periodontal care.

Key Responsibilities:
Schedule and confirm hygiene appointments.
*Maintain a full and productive hygiene schedule.
*Monitor the schedule throughout the day for cancellations, openings, and scheduling opportunities.
*Quickly work to fill cancellations and last-minute openings.
*Schedule patients for their next hygiene visit before they leave the office.
*Manage overdue hygiene patients and continuing care lists.
*Contact patients who are due or past due for hygiene appointments.
*Perform patient reactivation and follow-up using Dentrix and RevenueWell.
*Utilize phone calls, text messages, and emails to communicate with patients.
*Verify and update patient and insurance information as needed.
*Communicate scheduling changes and patient needs with the hygienists and clinical team.
*Assist with answering phones and greeting patients when needed.
*Maintain accurate documentation of patient communication and scheduling activity.
*Follow established office systems, procedures, and HIPAA requirements.

What We're Looking For...
-Dental front office experience preferred.
-Experience with Dentrix is strongly preferred.
-Understanding of dental hygiene scheduling and continuing care/recall systems.
-Knowledge of dental terminology and insurance is preferred.
-Strong telephone and patient communication skills.
-Excellent organizational skills and attention to detail.
-Comfortable making outbound calls and consistently following up with patients.
-Ability to manage multiple priorities without losing attention to detail.
-Dependable, punctual, and accountable.
-Professional and positive when communicating with patients and team members.

You'll Be a Great Fit If You...
Take ownership of keeping the hygiene schedule full.
Understand that an open appointment is an opportunity to help a patient receive needed care.
Are comfortable proactively contacting patients instead of waiting for the phone to ring.
Enjoy building relationships with patients and encouraging them to stay consistent with their dental care.
Can confidently manage cancellations and unexpected schedule changes.
Follow through on tasks until they are completed.
Value accountability, teamwork, professionalism, and excellent patient care.

About Amazing Smiles Family Dentistry
Amazing Smiles Family Dentistry is an established general dental practice in Newnan, Georgia, founded by Dr. Kimberly Chubb in 2004.

Our practice is committed to providing high-quality general and cosmetic dentistry in a professional, patient-centered environment. We believe that excellent patient care begins with strong communication, organized systems, teamwork, and consistency.

The Hygiene Scheduling Coordinator plays an important role in that mission by helping our patients maintain their recommended continuing care while supporting an efficient and productive hygiene department.

Ready to Join Our Team?

If you are organized, dependable, comfortable communicating with patients, and motivated by maintaining a productive schedule, we would love to hear from you.

Apply today to join the Amazing Smiles Family Dentistry team!