Schedule: Weekends + optional weekday after-hours (see below)
Location : Remote
About the Role:
We are a growing, high-tech dental practice seeking a bilingual (English/Spanish) Patient Follow-Up & Scheduling Coordinator to assist with contacting leads and following up with existing patients in our system.
This position is remote but occasional in-office training or collaboration sessions will be needed.
Key Responsibilities:
Call and follow up with patients
Use OpenDental to log communication, schedule visits, and track progress
Send reminders and confirmations for upcoming appointments
Prioritize high-value leads (e.g., implants, dentures, full-arch cases)
Maintain a respectful and professional tone in all patient communication
Meet weekly KPIs for contacts made, appointments scheduled, and patient follow-through
Preferred Availability:
Saturday: 10 AM – 6 PM
Sunday: 11 AM – 6 PM
Weekdays: Optional shifts from 5 PM – 9 PM
We are open to hiring more than one candidate and can accommodate flexible schedules.
Qualifications:
Bilingual (Spanish/English) – required
Prior experience with Open Dental – strongly preferred
Strong phone etiquette and written communication skills
Ability to work independently and meet performance targets
Professional and quiet remote work environment
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