TREATMENT COORDINATOR (HIGHLY EXPERIENCED)

1st Choice Dental Center in Kennesaw, GA is seeking an Experienced Full Time, Dental Treatment Coordinator for our beautiful & thriving practice!

What We Offer:

Competitive hourly rate
Health & vision insurance + 401K (4% match)
Deeply Discounted Dental Services with our internal doctors
Paid time off + Holiday Pay
Opportunity for professional growth and development
Positive, productive & FUN office culture!

Key Responsibilities:

Meet with patients to discuss recommended treatment plans, procedures, and associated costs.
Clearly explain treatment options, benefits, and any potential risks.
Present financial options and work with patients to establish payment plans as needed.
Assist patients in understanding their insurance benefits, processing pre-authorizations, and navigating coverage details.
Coordinate appointments with clinical staff, ensuring that all necessary resources and information are prepared in advance.
Serve as the primary point of contact for patients with questions or concerns regarding their treatment plan.
Update patient records, tracking treatment plans and follow-up care in the practice management software.
Collaborate with the front office and dental team to ensure efficient scheduling and patient flow.

Qualifications:

High school diploma or equivalent; additional education in dental assisting, healthcare, or administration is a plus.
Previous experience in a dental treatment coordinator role is a MUST
Familiarity with dental insurance and billing processes.
Proficiency in dental practice software EagleSoft ) is a plus.
Strong interpersonal and communication skills, with the ability to explain complex information in a clear, patient-friendly way.
Highly organized and detail-oriented, with the ability to multitask.
Compassionate and empathetic approach to patient care.