Dental Practice Manager of Operations

Join a supportive, patient-centered dental team where your skills truly matter.

Are you a motivated, team-oriented & reliable Dental Practice Manager looking for a place to grow, feel valued, and make an impact each day? We’re seeking an enthusiastic professional to join our practice and contribute to an exceptional patient experience!

Schedule:

Monday - Thursday: 8:00am - 6:00pm
Friday: 8:00am - 1:00pm

Compensation & Benefits
We offer a culture that values caring, professional development, growth, and sustainability. Our comprehensive and competitive benefits package includes but is not limited to:

Competitive pay
Medical, Dental and Vision insurance options
Short-term and long-term disability insurance
Life insurance gifted to you
401(k) with employer match
Paid time off and paid holidays
A team culture focused on growth, communication, and high-quality care
Work-life balance

What You’ll Do
As a key member of our team, you will help support smooth, efficient, and comfortable patient care by:
Lead, coach, and develop front office and support staff, fostering a positive, team-oriented culture
Oversee patient scheduling, check-in/check-out processes, and front desk workflows
Manage patient billing, insurance claims, and collections with accuracy and timeliness
Monitor practice financial performance, including revenue, expenses, and KPI reporting
Partner with the clinical team to ensure smooth coordination of patient care
Support recruitment, onboarding, training, and performance management of team members
Ensure compliance with HIPAA, OSHA, and Squire Dental policies and procedures
Handle escalated patient concerns with professionalism and empathy
Conduct regular team meetings, providing updates on practice goals and company initiatives
Collaborate with Regional Managers and Squire Dental leadership on strategic initiatives

Qualifications
Required:
High school diploma or equivalent; Associate’s or Bachelor’s degree preferred
Minimum 3 years of dental office management experience
Fully capable of independently handling all front office administrative functions
Experienced in managing Insurance AR and claims follow-up
Proficient in patient check-in and check-out processes
Strong understanding of billing, collections, and daily financial reconciliation
Able to review and analyze key performance indicators (KPIs)
Experienced in staff oversight and team accountability
Skilled in provider and team scheduling management
Able to support operational planning and overall practice performance
Strong leadership and people management skills
Excellent communication, customer service, and conflict-resolution skills
Knowledge of dental terminology, procedures, and insurance processes

Preferred:
Proficiency in dental software systems (Denticon)
Experience managing budgets, payroll, and office KPIs
Prior supervisory experience with training and staff development
Familiarity with HR processes such as scheduling, employee relations, and compliance
Work Environment & Physical Requirements
Standard dental office environment
Frequent sitting, computer work, and phone communication
Occasional walking between clinical and administrative areas
Ability to manage high-volume, fast-paced situations with professionalism