About Us
Richmond Dental Care is a friendly, patient-focused dental practice. We want every patient to feel welcome, informed and comfortable from the moment they walk in. We’re looking for an experienced Office / Treatment Coordinator to help keep the front office running smoothly and help patients move forward with the care they need.
Schedule
Tuesdays and Wednesdays, 8:30 AM – 3:00 PM
Some Saturdays, 8:30 AM – 3:00 PM
Part-time, steady schedule with no late evenings
What You’ll Do
Present treatment plans to patients clearly and with care, including costs, insurance coverage and payment options
Follow up on unscheduled treatment so patients finish the care they need
Check insurance eligibility and benefits, and estimate patient costs
Schedule appointments and keep the doctor’s schedule productive
Greet patients, check them in and out, and collect payments
Handle phone calls, emails and patient questions professionally
Keep patient records accurate and follow HIPAA rules
Work with the dentist and clinical team to keep the day running on time
What We’re Looking For
3+ years of dental office experience (front desk, treatment coordination or office management)
Comfortable presenting treatment and discussing finances with patients
Strong knowledge of dental insurance (PPO, verification, benefits breakdown)
Experience with dental practice software (e.g., Dentrix, Eaglesoft, Open Dental, Curve)
Warm, confident communication skills and a positive attitude
Organized and detail-oriented, able to handle several tasks at once
Reliable and available for the Tuesday/Wednesday/Saturday schedule
Nice to Have
Knowledge of CDT codes and insurance claims
Bilingual (English/Spanish or another language)
What We Offer
Competitive hourly pay: based on experience
A supportive, team-oriented work environment
Consistent part-time hours with a good work-life balance
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