Join Lindner Dental as a front desk patient care coordinator!

Lindner Dental is looking for an front desk patient care coordinator between our two office locations in Bedford and Windham, NH. May be full or part time, 2-4 days per week depending on office location.
Our ideal candidate is enthusiastic, dependable, and passionate about creating a positive experience for every patient. Additionally, must be comfortable working as part of a team in a fast- paced environment.
Job responsibilities:
The Patient Care Coordinator is responsible for providing a warm, welcoming, and professional experience for our patients while managing patient finances at the time of service and scheduling appointments using our dental software.

In addition, responsibilities include:
• Manage doctors’ and clinicians’ daily schedules to maximize productivity and appropriate staffing.
• Schedule and coordinate patient appointments using dental practice management software.
• Maintain accurate patient records and documentation in compliance with HIPAA and other applicable healthcare regulations.
• Follow up with patients regarding broken or missed appointments.
• Maintain and manage the cancellation list.
• Assist patients with questions regarding their care, appointments, and office policies.
• Answer incoming calls and assist with administrative tasks to support the overall efficiency of the practice.
• Coordinate communication between patients and dental providers to facilitate effective patient care.

Patient Financial Responsibilities

• Collect payments due at the time of service.
• Prepare the daily collections sheet.
• Communicate with the Department Manager and Billing Department regarding patient financial matters.

General Administrative Duties

• Fax, scan, and photocopy documents as needed.
• Maintain clean and tidy patient areas and workspace.
• Perform any other reasonable duties or requests as assigned by managers and/or doctors.
• Comply with OSHA, HIPAA security, and privacy policies and procedures at all times.

Qualifications:
• Previous experience in a dental office preferred.
• Familiarity with dental procedures a PLUS
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Excellent verbal and written communication skills to interact effectively with patients and staff.
• Ability to work collaboratively within a team-oriented environment while maintaining professionalism.
• High school diploma or equivalent required
• Strong attention to detail and accuracy.

Hours- 8-5 pm M-F, one early day (out at 4) one day to close office (5:30 pm) Bedford
8-5 pm M,T,F Windham