Office Financial Coordinator

Office Financial Coordinator — Full-Time
Comprehensive Benefits

Our full benefits package includes:
Health insurance
Dental insurance
Vision insurance
Disability insurance
Paid time off (PTO)
Paid holidays
Flexible Spending Account (FSA)
401(k) with employer matching
And more . . .

TranscenDental Smiles of Georgia | Stone Mountain, Georgia

TranscenDental Smiles of Georgia is seeking an organized, detail-oriented, and personable Office Financial Coordinator to join our family dental practice. This full-time position is ideal for someone who enjoys managing dental accounts receivable while helping patients understand their benefits, financial responsibilities, and payment options.

You will oversee accounts receivable from insurance companies and patients, working closely with our team and practice partners to ensure accurate billing, timely follow-up, and clear financial communication.

Key Responsibilities

-Verify insurance eligibility and benefits, and accurately enter coverage information into Dentrix practice management software.

-Prepare, batch, and submit insurance claims with required attachments and supporting documentation.

-Track claims through processing, follow up on outstanding claims, and resolve denials, discrepancies, and requests for additional information.

-Accurately post insurance payments, reconcile payments with explanations of benefits, and bill patients for remaining balances.

-Issue patient statements on a twice-monthly or monthly schedule, follow up on outstanding balances, and coordinate referral of past-due accounts to a collection agency in accordance with practice policies.

-Answer patient questions about insurance, billing, balances, and payment options with professionalism and compassion.

-Present treatment plans as needed, explaining estimated insurance coverage and patient financial responsibilities.

-Assist patients with applications for third-party financing.

-Prepare and present a summary of all accounts receivable to the practice partners twice monthly, including outstanding insurance claims, patient balances, collection progress, and accounts requiring attention.

-Maintain accurate financial records and protect patient confidentiality.

-Qualifications

-Experience in dental insurance billing, claims processing, and accounts receivable.

-Proficiency with Dentrix practice management software.

-Strong understanding of dental insurance eligibility, benefits, claim documentation, and payment posting.

-Excellent organizational skills, attention to detail, and consistent follow-through.

-Ability to discuss financial matters clearly, respectfully, and confidently.

-A self-motivated approach, sound judgment, and a commitment to teamwork and patient service.

If this sounds like you and describes tasks you are passionate about, Join Our Team!!

If you take pride in accurate financial management and enjoy helping patients move forward with their dental care, we would love to hear from you.

Please submit your résumé for consideration.