Operations Coordinator - General Dentistry

💥💥 📣 Hiring an Operations Coordinator! 💥💥

There is an awesome opportunity to be part of the most amazing dental team and make people smile by serving the local communities of Grayson, Loganville, Snellville, Dacula and Lawrenceville, Georgia. This position offers competitive pay and opportunities for growth and training that will help advance your career in a supportive, healthy environment where your work truly matters and your team genuinely cares.

Royal Dentistry of Grayson is a private, family dental practice in Grayson, GA. Our office is well-established and known for providing excellent care in a friendly, supportive environment. We're privately owned (no corporate pressure) and proud of the positive, team-driven culture we've built.

We are looking for a dependable and highly organized Operations Coordinator to join our amazing team. This is a hands-on role — you are the face of our front office and the person who keeps the day running smoothly. The ideal candidate takes ownership, notices what needs to be done before being asked, and enjoys helping a growing practice get better every month. This position requires strong organizational skills, knowledge of dental terminology, and confidence working directly with patients.

Responsibilities:

✨ Making an excellent first impression and creating a great experience for every patient
✨ Overseeing the day-to-day flow of the office so the schedule runs on time
✨ Handling patient communication, scheduling, check-in and check-out, and financial conversations
✨ Supporting the doctor and clinical team as the day requires
✨ Helping the practice hit its weekly and monthly goals
✨ Maintaining a clean, welcoming, and well-run office
✨ Following and improving our systems and checklists
✨ Taking on additional duties as needed to support the growth and success of the practice

Requirements:

✨ Minimum 3 years of dental front desk experience
✨ Familiarity with dental PPO insurance plans and basic claims follow-up
✨ Comfortable presenting payment options and collecting at the time of service
✨ Open Dental experience is a bonus but not required
✨ Excellent phone etiquette and customer service skills
✨ Bilingual candidates are encouraged to apply to enhance communication with diverse patient populations
✨ Detail-oriented, organized, and self-directed
✨ Positive attitude and team-oriented
✨ Wants to be part of a practice that values growth, professionalism, and having fun
✨ Experience in dental terminology or working within a dental office

We Offer:

💥 Competitive pay
💥 Employee discount
💥 Bonus opportunities
💥 Flexible schedule
💥 Supportive, team-oriented work environment
💥 Opportunities for growth and training

To Apply: Please submit your application through Cloud. Please do not call the office regarding this position, as our team is focused on caring for patients during business hours. We will review all applications and contact qualified candidates directly.