Treatment coordinator

Treatment Concierge Treatment Plan Coordinator / Sales Coordinator
📍 Smile Muse Spa | Fort Worth, TX
Luxury • Concierge Dentistry • Elevated Patient Experience

About Us
At Smile Muse Spa, we’re redefining dentistry. We blend clinical excellence, aesthetics, and a spa-like experience to create a space where patients feel calm, confident, and cared for.

We’re not a traditional dental office — we are a concierge, growth-focused practice that values peace, systems, and high performance.

The Role
We are looking for a high-performing Treatment Plan / Sales Coordinator who can confidently guide patients from diagnosis to “yes.”

This role is part clinical understanding, part sales, and part patient experience. You will be responsible for case acceptance, financial coordination, and creating an exceptional, seamless journey for every patient.

This is not an order-taker role — we are looking for someone who is self-motivated, proactive, and results-driven.

Key Responsibilities
Treatment Coordination & Sales

Present and explain comprehensive treatment plans with confidence and clarity

Build emotional connection with patients to increase case acceptance

Overcome objections with professionalism and empathy

Achieve and maintain high case acceptance goals (target ~80%)

Financial Coordination

Discuss and structure payment options (cash, financing, phased treatment)

Guide patients through financing platforms (CareCredit, Cherry, Proceed, etc.)

Align treatment plans with patient budget while maintaining clinical integrity

Front Desk & Administrative Support

Answer phones, schedule patients, and manage patient flow

Verify insurance and communicate benefits clearly (without relying on them for diagnosis)

Ensure all patient communication reflects our luxury, concierge experience

Clinical Support (when needed)

Utilize RDA experience to understand treatment and support team flow

Communicate effectively with doctor and assistants regarding patient needs

Who You Are
Self-motivated & self-directed — you don’t wait to be told what to do

Confident communicator who can build trust quickly

Sales-minded with a heart for patient care

Organized, detail-oriented, and thrives in a structured environment

Calm, positive, and aligned with a peaceful, high-performance culture

Requirements
Minimum 5+ years dental experience (REQUIRED)

Experience as Treatment Coordinator / Sales Coordinator (preferred)

RDA experience strongly preferred

Proven experience with treatment planning & case acceptance

Familiarity with dental financing platforms

Strong understanding of dental procedures (cosmetic + general dentistry a plus)

What We Offer
Opportunity to work in a luxury, growing dental brand

Performance-based incentives + bonus opportunities

Supportive, growth-focused team environment

Clear systems, structure, and leadership

A workplace where peace > chaos

To Apply
Please submit your resume along with a short note:
👉 “What makes you great at helping patients say yes to treatment?”