Treatment & Insurance Coordinator

Treatment Coordinator: Established private practice with 3 doctors, 19 employees among 3 locations in Charlotte (east and south Charlotte) is in need of a knowledgeable treatment coordinator. Our current coordinator is leaving for dental school in June. The opening is for our STEELE CREEK office location (28273 ZIP). At least 2 years of dental front office experience required, ideally with dental front office, treatment planning and insurance expertise. Job includes acquiring insurance breakdowns and presenting treatment plan options thoroughly. Applicant should be confident in explaining treatment to patients and discussing insurance benefits while applying high quality customer service. Will be working with our 2 other team members in the front office. Dental office experience needed.

Hours 7am-4pm (Monday- Thursday), Fridays 9a-2pm.

Benefits include health insurance (60% of premium paid by practice) after 60 days employment, 401k with 3% match and accrued PTO after 1 year of employment (up to 4 weeks), life insurance & short term disability (100% paid by practice), 8 PAID holidays. No evenings or weekends.

Duties may include: Scheduling appointments, managing an office email, answering phones, Verifying insurance and Presenting treatment plans, Collecting payments of services with patients, claim attachment and preauthorization follow up.

Compensation: Pay dependent on experience

Full service general dentistry practice with 3 locations (Steele Creek/South Charlotte, 7th Street/Eastover Uptown, East CLT Eastway). Each location is a single doctor practice with 2 hygienists, 2 assistants, and 2 front office team members. Our hygiene department sees one recall patient per hour with new patients being 90 mins and Scaling and root planing also 90 mins (2 quads).

Disposable gowns, Goggles, Nitrile gloves, Regular masks