Full-Time Orthodontic Receptionist - New Braunfels & Spring Branch

Next Level Orthodontics | New Braunfels, TX & Spring Branch | Full-time, in person
Starting pay: $19–$22 per hour, depending on relevant experience. The maximum starting rate is $22 per hour.

Next Level Orthodontics is hiring a friendly, organized receptionist to support our New Braunfels and Spring Branch offices. This opening requires regular travel to both locations, with your assigned office varying by schedule. We’re also hiring separately for a receptionist based exclusively in New Braunfels.

Led by Dr. Ashley Smith, our single-doctor orthodontic practice has served patients since 2020. You’ll be one of the first people patients and families meet, helping them feel welcome and keeping the front desk organized on busy clinic days.

What you’ll do
·Welcome patients and families, manage check-in and check-out, and answer phone calls and routine questions.
·Schedule and confirm appointments, follow up on missed visits, and contact patients who are due to return.
·Maintain accurate patient records and protect patient information.
·Collect and document patient insurance information and submit it to our insurance verification partner.
·Share practice-approved information, reinforce instructions from the clinical team, and direct clinical questions to the appropriate team member.
·Coordinate with the clinical team to keep appointments and patient visits running smoothly.

What you’ll bring
·High school diploma or equivalent and at least six months of experience in a dental setting.
·Strong communication skills, attention to detail, and the ability to stay organized while helping patients in person and by phone.
·Orthodontic experience and knowledge of dental terminology are preferred.
·Familiarity with Greyfinch, Ortho2 Edge, or Microsoft 365 is a plus.
·Bilingual English and Spanish skills are required.

Schedule and benefits
·Full-time schedule at our New Braunfels office, including Saturdays as scheduled. Two per month.
·One-hour lunch break on weekdays.
·Paid time off, sick days, and paid holidays.
·Medical benefits and a 401(k) with employer match.
·Free metal braces for the employee.

How to apply
Email your résumé to info@nextlevelortho.com with the subject line Orthodontic Receptionist – New Braunfels. Briefly describe your dental or orthodontic experience. If you’d also like to be considered for the two-office opening, mention that in your email. One application is enough.