Front Desk Coordinator (FT)

Dental Front Desk Coordinator
Flossmoor, IL


The Center for Dental Excellence is looking for a friendly and organized Front Desk Coordinator to join our team. This role is often the first interaction patients have with our office, so we are looking for someone who enjoys helping people and creating a welcoming experience from the moment they walk through the door.

The Front Desk Coordinator supports the daily flow of the office by assisting with patient check-in and check-out, scheduling, answering phones, and helping ensure patients feel informed and comfortable throughout their visit.

The Center for Dental Excellence: 19615 Governors Hwy, Flossmoor, IL 60422

Office Schedule:
Monday 10:00 AM - 7:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 2:00 PM
Saturday 8:00 AM - 2:00 PM (2 per month)

Compensation:
$20-$23 per hour (Based on Experience)

Key Responsibilities:

Welcome patients and visitors in a friendly and professional manner
Answer incoming phone calls and assist with patient questions or scheduling
Check patients in and out while ensuring accurate information is recorded
Verify and update patient demographics and insurance information
Help keep the schedule running smoothly and communicate with the clinical team regarding patient flow
Assist with last-minute insurance verifications when needed
Maintain accurate patient records and documentation
Provide support to other team members when directed

Qualifications:
Proven experience in a front desk or administrative role, preferably in a dental office.
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills.
Knowledge of dental terminology, procedures, and insurance processes.
Proficient in using dental office software and general office applications.
High school diploma or equivalent.

Physical Requirements:
Must be able to lift up to 15-30 pounds at time.

Benefits:
Full-time employees (30+ hours per week) are eligible for medical, dental, vision, and life insurance coverage, as well as access to a variety of voluntary benefits.
Full-time employees are eligible for paid time off and holiday pay.
Part-time employees working 16+ hours per week are eligible for paid time off.
All employees may participate in our 401(k) retirement savings plan, which includes a company match.

Bright Direction Dental is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to abide by these principles and mandates. Bright Direction Dental prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, traits associated with race, creed, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Bright Direction Dental conforms to the spirit as well as to the letter of all applicable laws and regulations.