Our dental office is looking for a motivated, intelligent, and talented Front Desk/Insurance Coordinator. Someone with 2-3 years of dental experience that includes scheduling, confirming dental appointments, dental terminology and dental insurance verification. Must be a strong communicator with a passion for providing excellent customer service with a strong ability for sales. Must be Bilingual in Spanish. Hours are M-Fri 9-6 and Saturdays 8-12.
Days of the week:
M-F: 9:00 am-6:00 pm
One Saturday out of the month: 8:00 am- 12:00 pm.
Job Responsibilities/Duties :
Greet patients in a timely, professional and engaging manner
Provide patient consultations and communicate information about recommended treatments Discuss cost of service, insurance coverage, and payment options with patients
Build lasting relationships with patients by contacting them to follow up on visits
to suggest new or alternative treatments Work as team player to ensure each customer receives the best service possible Supports strategic local marketing initiatives that help drive brand awareness andnew patient growth Verify dental insurances
Strong organizational and leadership skills
Good judgment and a strong ability to work with people like our team members,
patients, and managementRequirements 2 years of sales, customer service in the dental field a must
Bilingual Spanish-English skills a must
Ability to positively and proactively handle patient concerns and prioritize multiple
tasks Ability to quickly learn new procedures and processes
Excellent communication and interpersonal skills
High level of ownership, accountability and initiative
Friendly, outgoing and motivated personalityAdditional Compensation:
Bonuses
This Job Is Ideal for Someone Who Is:
Dependable -- more reliable than spontaneous
People-oriented -- enjoys interacting with people and working on group projects
Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
Detail-oriented -- would rather focus on the details of work than the bigger picture
Achievement-oriented -- enjoys taking on challenges, even if they might fail
Autonomous/Independent -- enjoys working with little direction
Job Type: Full-time
Schedule:
Monday to Friday
Weekends as needed
Experience:
Dental Office: 2 years (Preferred)
Language:
Spanish/ English (Required)
Disposable gowns, Face shields, N95 masks, Nitrile gloves, Regular masks
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