Front Desk/ Patient Concierge

Front Office Patient Concierge

Smile Muse Spa | Fort Worth, TX

Smile Muse Spa is a private, concierge dental office seeking a warm, organized, and service-focused Front Office Patient Concierge to join our growing team.

If you love creating exceptional experiences, building relationships, and helping people feel welcomed and cared for, we'd love to meet you.

Responsibilities

• Greet patients and create a five-star experience from the moment they arrive
• Answer phones, texts, and emails professionally and promptly
• Schedule and confirm appointments
• Verify insurance benefits and collect patient information
• Maintain accurate patient records and forms
• Assist with patient check-in and check-out processes
• Support daily office operations and administrative tasks
• Help ensure a smooth, organized, and peaceful patient experience

Ideal Candidate

✔ Friendly, professional, and positive attitude
✔ Excellent communication skills
✔ Highly organized and detail-oriented
✔ Strong customer service and hospitality mindset
✔ Comfortable multitasking in a fast-paced environment
✔ Dental experience preferred but not required
✔ Willingness to learn and grow with the practice

What We Offer

✨ Luxury, spa-inspired work environment
✨ Supportive and positive team culture
✨ Opportunities for growth and development
✨ Competitive pay based on experience
✨ Monday–Thursday schedule

About Our Office

We are redefining the dental experience through personalized, concierge-level care in a calm, welcoming environment. Our mission is to help patients feel comfortable, valued, and confident in their smiles.

To Apply

Please send:
• Resume
• A brief video introducing yourself and telling us why you'd be a great fit for this role

If hospitality comes naturally to you and you enjoy helping people feel seen, heard, and cared for, we would love to hear from you. 💛