Dental Front Desk Patient Care Coordinator/Scheduler

Our ideal candidate is someone seeking a long-term commitment, with a caring, positive, and upbeat personality, and possessing excellent communication skills.

About the Role:

As the first point of contact for our patients, you’ll set the tone for their visit. You will greet patients warmly, schedule and confirm appointments, verify insurance (if applicable), handle treatment plans and financial arrangements, and maintain accurate patient records. Your positive attitude, excellent communication skills, and ability to multitask will help create a welcoming environment for patients and support the smooth operation of our practice.

Qualifications:

- To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and abilities required.
- 1+ years of experience in the dental industry is strongly preferred, especially in a luxury or high-end setting.

Knowledge:

- Can competently manage front office administrative tasks, including scheduling appointments, verifying patient information, and maintaining accurate records.
- Knows how to communicate clearly and compassionately with patients.
- Understands the importance of infection control, patient privacy, and OSHA regulations.
- Is proactive in staying updated on best practices and office policies.

Skills:

- Knows how to work with dental practice management software, including Open Dental, to schedule appointments, manage patient records, and process billing.
- Understands front office maintenance, supply inventory, and the importance of maintaining a clean, organized reception area.
- Back-office experience is beneficial

Competencies:

- Contributes to the team environment. Treats all with respect and courtesy
- Can accept constructive feedback
- Has a desire and ability to work well with patients of all backgrounds
- Is organized, motivated, committed, and self-directed
- Has a positive attitude about the practice and the services provided
- Ability to communicate - expresses thoughts and ideas competently
- Speaks and writes grammatically correct English
- Able to understand relevant concepts regarding duties and responsibilities
- Maintains a professional demeanor in stressful situations
- Ability to complete tasks within a specific time frame
- Considers patients' comfort as an essential priority
- Has dependable job attendance and can be relied on to follow through with assigned tasks

Join us in providing exceptional care and support to our Patient Care Coordinator / Scheduler.

Please email your resume if your qualifications meet our requirements, and you will be contacted for an interview.

Job Type: Full-time

Experience: Dental clinic: 1 year (Required)

Work Location: In person