Experienced Patient Care Coordinator

We are seeking a dynamic and detail-oriented Patient Care Coordinator to join our vibrant dental team. In this pivotal role, you will be the welcoming face of our practice, ensuring smooth daily operations and delivering exceptional patient service. This position offers an exciting opportunity to grow within a fast-paced dental setting while making a meaningful difference in patients’ oral health journeys.

Responsibilities:
* Greet patients warmly upon arrival, ensuring a friendly and professional front desk experience
* Manage patient check-in and check-out processes with accuracy and efficiency
* Schedule appointments using dental practice management software such as EagleSoft, coordinating with clinical staff to optimize daily workflows
* Verify insurance coverage, perform insurance eligibility checks, and handle insurance verifications, claim, submissions and appeals
* Collect payments, and maintain accurate financial records in compliance with HIPAA regulations
* Answer multi-line phone systems with excellent phone etiquette, providing clear communication and appointment confirmations
* Assist with administrative support tasks and managing electronic health records (EHR) management systems such as EagleSoft

Skills:
* Proven experience in dental office administration or front desk roles with strong clinic experience
* Knowledge of dental terminology, dental terminology, CPT coding, and dental billing procedures
* Familiarity with health insurance processes including verification, and insurance claim submissions
* Proficiency and experience with EagleSoft is highly preferred
* Excellent customer service skills
* Strong computer skills including Microsoft Office Suite (Word, Excel)
* Demonstrated office skills including scheduling, filing, and maintaining medical records in compliance with HIPAA guidelines
* Knowledge of dental terminology and clinical confidentiality policies to support seamless clinic operations

Join us to be part of a dedicated team committed to providing outstanding patient care while fostering a supportive work environment and making a positive impact on every patient’s experience!

Full Time: M-Fri.
Full time Benefits: 401(k) with match, Life Ins, Disability Ins, EAP Program, Health Ins, Vision Ins, Dental Stipend, Pet Ins, PTO
Pay: $20- $23/ hr