Treatment Coordinator - Full Time

We are seeking an experienced Treatment Coordinator (minimum 5 years) to guide patients from consultation to case acceptance by clearly presenting treatment plans, discussing financial options, and building trust.
Candidates must have strong experience in general dentistry, including dental implants, full-arch cases, dentures, and restorative treatments, and be confident presenting high-value cases.
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Requirements (Must-Have):
• Minimum 5 years of experience as a Dental Treatment Coordinator
• Strong experience with:
• Dental implants (Single, All-on-4, Snap-on dentures)
• Periodontal treatments
• Removable dentures
• Restorative treatments (crowns, bridges)
• Bilingual (English & Spanish) – Required
• Experience with in-house financing and third-party financing (e.g., CareCredit)
• Strong understanding of dental billing, insurance estimates, and coverage breakdowns
• Experience with OpenDental or similar dental software
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Key Responsibilities:
• Present and explain treatment plans clearly following clinical consultations
• Educate patients on procedures including implants, dentures, crowns, extractions, and cosmetic treatments
• Build trust and rapport to improve case acceptance
• Discuss fees, insurance estimates, and financing options confidently
• Coordinate scheduling for accepted treatments with the front office
• Follow up with patients who have pending or unscheduled treatment
• Track case acceptance, production, and patient communication accurately
• Collaborate closely with doctors and clinical staff to ensure a seamless patient experience
• Maintain professionalism, empathy, and confidentiality at all times
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Compensation & Benefits:
• Hourly pay (based on experience)
• Monthly performance bonus based on measurable metrics such as:
• Case acceptance rate
• Production from accepted treatment
• Follow-up conversion success
• Bonus structure is not commission-based and is designed to be compliant with employment and healthcare regulations
• 40% discount on in-house dental procedures for employee and immediate family
• PTO accrual based on seniority and office policy
• 5 paid national holidays
• Opportunities for growth into senior coordinator or office management roles
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Schedule:
• Full-time: Monday to Friday
• Two Saturdays per month may be required based on patient demand
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Why Join Texas Dental Center?
• Modern, technology-driven dental practice
• Strong patient flow with high-value treatment opportunities (implants, full-arch, cosmetic cases)
• Supportive and structured team environment
• Opportunity to directly impact patient outcomes and practice growth