Dental Office Manager/Treatment Coordinator

Office Manager – Dental Practice

Location: Napa, CA
Employment Type: Full-Time

About Us

We are an established, patient-focused dental practice providing comprehensive general and cosmetic dentistry in a welcoming and professional environment. Our mission is to deliver exceptional care while fostering a positive experience for both patients and staff. We are seeking an experienced and motivated Office Manager to join our team and help lead the practice toward continued success.

Position Overview

The Office Manager will oversee the daily operations of the practice, ensuring efficiency, financial stability, and outstanding patient service. This role requires a strong leader with excellent communication skills, attention to detail, and the ability to manage both people and systems. The ideal candidate will thrive in a fast-paced healthcare setting and bring proven experience in dental or medical office management.

Key Responsibilities

Oversee daily front office operations, including scheduling, patient flow, and administrative processes.

Supervise, train, and support front office staff, ensuring consistent and professional patient interactions.

Manage financial operations: patient billing, insurance verification, collections, and accounts receivable.

Maintain and optimize practice management software, reporting, and scheduling systems.

Collaborate with doctors and clinical team to streamline communication and workflows.

Ensure compliance with HIPAA, OSHA, and all regulatory guidelines.

Handle patient concerns professionally and promptly, promoting patient satisfaction and retention.

Monitor office budgets, expenses, and performance metrics to meet practice goals.

Qualifications

Minimum 3 years of dental or medical office management experience (dental experience strongly preferred).

Strong knowledge of dental insurance processes and patient billing.

Proficiency with dental practice management software (e.g., Dentrix, Eaglesoft, or similar).

Excellent leadership, organizational, and problem-solving skills.

Strong communication and interpersonal skills with patients and staff.

Ability to multitask, delegate effectively, and maintain a professional, positive attitude.

What We Offer

Competitive salary based on experience.

Performance-based incentives.

Health and dental benefits.

Paid time off and holidays.

Supportive and professional work environment.

Opportunities for growth and professional development.

📩 How to Apply:
Please submit your resume and a brief cover letter outlining your relevant experience

Disposable gowns, Face shields, Goggles, N95 masks, Nitrile gloves, Regular masks