Job description:
Dental Front Desk / Receptionist (Growth Opportunity)
Premium Dental – Charlotte, NC
Job Type: Full-Time
Schedule: Monday–Friday | No Weekends
Pay: $20–$25/hour (based on experience)
About Premium Dental
Premium Dental is a modern, patient-focused dental practice in Charlotte, NC. We pride ourselves on providing high-quality dental care in a welcoming, professional environment. We are looking for a friendly, organized, and dependable Dental Front Desk Team Member to be the first point of contact for our patients.
Responsibilities
Greet patients and provide excellent customer service
Answer phones and schedule appointments efficiently
Confirm appointments and manage daily schedules
Communicate clearly with patients in Spanish and English
Verify dental insurance and explain benefits to patients
Collect copays, post payments, and balance daily transactions
Maintain accurate patient records
Coordinate treatment plans and follow-up appointments
Communicate effectively with clinical and administrative staff
Support daily front-office operations and team workflow
Growth Opportunity
This position offers a clear path for advancement:
Front Desk → Assistant Manager
Take on increased leadership, scheduling oversight, insurance follow-ups, and team support
Opportunity for higher pay and expanded responsibilities as skills grow
Qualifications
Bilingual: Spanish & English (required)
Dental front desk experience
Familiarity with dental software (Open Dental) a plus
Insurance verification and billing experience a plus
Strong communication and organizational skills
Professional, positive, and patient-focused attitude
Ability to multitask in a fast-paced environment
What We Offer
Competitive hourly pay
Stable Monday–Friday schedule
Supportive, team-oriented work environment
Opportunity for growth within the practice
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