Front Office Staff / Patient Care Coordinator

We are seeking a reliable and professional person for Front Desk Receptionist / Patient care coordinator to join our team. As the first point of contact for our company, you will play a crucial role in creating a positive and welcoming atmosphere for our clients and visitors. The ideal candidate will have excellent communication skills, strong organizational abilities, and a friendly and approachable demeanor.
Responsibilities:
- Greet and welcome Patients  and visitors with a warm and friendly attitude

- Answer phone calls, take messages, and transfer calls to the appropriate staff member

- Manage incoming and outgoing mail and packages
- Verify patient insurance eligibility and benefits.
- Submit claims to insurance in a timely manner
- present treatment plan to patient and bill the insurance
- Post insurance payments to patient charts and handle any claim denials.
- Follow up on pending claims and submit any additional requested information
-  Perform general office management duties to ensure smooth operations

Requirements:
Previous experience of 1 year minimum as a Front Desk Receptionist/Treatment Coordinator or in a similar role preferred

- Knowledge of dental receptionist procedures is a plus

- Strong organizational skills with the ability to multitask effectively

- Excellent verbal and written communication skills

- Attention to detail with strong proofreading abilities

- Professional phone etiquette with the ability to handle inquiries courteously and efficiently

- Ability to maintain confidentiality of sensitive information

- Proficient in scheduling appointments
This is an excellent opportunity for someone looking to join a dynamic team in a professional environment. If you are a motivated individual with exceptional customer service skills, we would love to hear from you.
Monday- Thursday ( Full Time)
Pay: $20.00 - $27.00 per hour (depends on experience)
Benefits:
      401(k)
      401(k) matching
      Dental insurance- In house
      Paid Sick days
      Paid Holidays
·     Paid Time Off
      Employee Discount
·     Opportunity to earn bonus
 
Ability to Commute:
                  •Concord, CA 94521  
Work Location: In person required