Patient Care Coordinator

Patient Care Coordinator for Periodontal & Implant Practice

We are seeking a detail-oriented and professional Scheduling Coordinator to join our periodontal and implant practice. This role is vital in ensuring seamless patient flow, optimizing the doctor’s schedule, and delivering a positive patient experience. The Scheduling Coordinator serves as the primary point of contact for patients regarding appointments and collaborates closely with the clinical and administrative teams.

Key Responsibilities

Patient Scheduling & Communication

* Manage daily and future appointment scheduling for consultations, periodontal treatments, implant surgeries, and follow-up visits.
* Confirm, reschedule, and optimize appointments to maximize productivity while minimizing gaps in the schedule.
* Provide patients with pre- and post-operative instructions, ensuring clarity and confidence before procedures.

Front Office Support

* Answer incoming calls and respond to patient inquiries in a professional and compassionate manner.
* Greet and check in patients, maintaining a welcoming and efficient front-desk environment.
* Verify patient information, update records, and maintain accurate documentation in the practice management software.

Coordination & Efficiency

* Work closely with the clinical team to ensure accurate timing and resource allocation for complex implant and periodontal procedures.
* Anticipate scheduling needs for multi-step treatment plans and coordinate appropriately with patients.
* Monitor daily workflow to minimize delays and improve patient satisfaction.

* **Insurance & Financial Coordination (as needed)**

* Assist with insurance verification related to scheduled procedures.
* Communicate with patients regarding financial obligations related to treatment scheduling, when applicable.

Qualifications

* Previous dental or medical scheduling experience strongly preferred; periodontal/implant practice experience is a plus.
* Strong communication and interpersonal skills with a focus on patient care and service excellence.
* Proficiency in dental practice management software (Dentrix, Eaglesoft, Open Dental, or similar).
* Ability to multi-task, stay organized, and manage a fast-paced schedule.
* High level of professionalism, discretion, and attention to detail.

What We Offer

* Competitive pay and benefits package.
* Opportunities for professional growth and continuing education.
* Supportive, team-oriented work environment.
* The opportunity to be part of a specialty practice committed to excellence in patient care.

ABOUT OUR OFFICE:
At Lafayette Periodontics and Dental Implants, we specialize in advanced periodontal care and state-of-the-art dental implant solutions in a welcoming, patient-centered environment. Our practice is committed to restoring and maintaining your oral health through cutting-edge technology, minimally invasive techniques, and compassionate care.

Specialties:
Periodontal Therapy
We offer comprehensive periodontal treatment for gum disease, including scaling and root planing, laser-assisted periodontal therapy, and surgical interventions for more advanced cases. Our goal is to preserve your natural teeth and support long-term oral health.

Dental Implants:
From single-tooth implants to full-arch restorations, we provide custom-tailored implant solutions using the latest in guided surgery and 3D imaging. Our dental implants are designed to look, feel, and function like natural teeth.

Regenerative Procedures:
We perform bone grafting, sinus lifts, and soft tissue grafts to support implant placement and restore oral structures lost to disease or trauma.

Our Team:
Led by board-certified periodontists and supported by a skilled clinical and administrative team, our office is known for its professionalism, empathy, and precision. We work closely with referring general dentists to ensure seamless, interdisciplinary care.

Technology:
We invest in the latest diagnostic and surgical tools, including:

- 3D Cone Beam CT Imaging

- Digital Intraoral Scanners

- Piezosurgery units

- Laser periodontal therapy (LANAP)

- PRF (Platelet-Rich Fibrin) techniques for healing enhancement

Patient Experience:
Our office environment is designed to reduce anxiety and make every patient feel comfortable and informed. We offer sedation options, clear communication, flexible scheduling, and digital intake forms for your convenience.

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