Our practice is seeking a detail-oriented and compassionate Financial Coordinator to join our team. Dr. Archana Johnson has built her private practice with patient experience and quality care in mind. If you enjoy helping patients understand their accounts, solving insurance challenges, and supporting a collaborative front office, we would love to hear from you!
What We Offer
● Family-friendly hours with no evenings or weekends.
● A positive, team-oriented workplace.
● Support and appreciation for your role and contribution to the practice.
● Professional development opportunities.
Your Role as a Financial Coordinator
● Post insurance and patient payments accurately and promptly.
● Send patient statements and help patients understand balances and estimated payments due.
● Follow up with insurance carriers on unpaid or denied claims and document each contact and next step.
● Coordinate missing information or clinical documentation needed for claim resolution.
● Identify and escalate filing-limit risks, coding questions, and high-balance concerns according to practice procedures.
● Answer phones and provide warm, professional support to patients.
● Assist with patient check-in and checkout when front-office coverage is needed.
● Support treatment-plan financial conversations and follow-up as directed by the practice.
● Maintain accurate, confidential, and up-to-date patient account records.
Qualifications
● Dental front-office, billing, or insurance experience preferred.
● Strong attention to detail and reliable follow-through.
● Confident, respectful communication with patients, teammates, and insurance representatives.
● Ability to prioritize account follow-up while supporting the needs of the front office.
● A patient-first mindset and commitment to accuracy, kindness, and service.
At Advanced Cosmetic and Family Dentistry of Olney, we believe in creating a welcoming space for our patients and our team. If you are looking for a dental home where your financial expertise and patient care can make a meaningful difference, let's connect.
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