Front Office Coordinator

Join Our Growing Dental Team as a Front Office Coordinator!

**Monument Family Dentistry | Monument, CO**

At Monument Family Dentistry, we're building something special—and we're looking for an experienced **Front Office Coordinator** to grow with us.

We're a thriving, privately owned, single-doctor practice preparing for an exciting expansion into a multi-doctor office, along with a full office renovation. As we continue to grow, we're looking for someone who is passionate about exceptional patient care, enjoys the business side of dentistry, and thrives in a collaborative, team-first environment.

This is a dynamic role for someone who enjoys variety and takes pride in creating an exceptional patient experience. You'll be involved in every aspect of the front office—from welcoming patients and answering phones to treatment coordination, insurance, financial arrangements, claims, scheduling, and helping keep the day running smoothly.

You'll work closely with our Office Manager and become an integral part of the leadership and success of our front office team. This position also serves as the primary front office team member on Fridays, confidently managing the day-to-day front office operations.

What You'll Do

* Welcome patients and create an exceptional first impression
* Answer incoming calls and provide outstanding customer service
* Schedule appointments while maximizing provider efficiency
* Coordinate treatment plans and financial arrangements with confidence and compassion
* Help patients understand recommended treatment and insurance benefits
* Verify insurance eligibility and benefits
* Process insurance claims and assist with accounts receivable follow-up
* Collect patient payments and manage financial conversations with professionalism
* Collaborate closely with doctors, hygienists, assistants, and the Office Manager to ensure a seamless patient experience
* Support workflow improvements and contribute ideas that help our practice continue to grow
* Serve as the primary front office team member on Fridays, confidently overseeing daily front office operations

Who We're Looking For

We're looking for someone who enjoys building relationships just as much as staying organized.

Our ideal candidate:
* Previous dental front office experience is **highly preferred**
* Candidates with comparable medical office experience and a desire to learn dentistry are encouraged to apply
* Experience with treatment coordination, insurance verification, claims processing, and financial arrangements is highly valued
* Communicates with confidence, kindness, and professionalism
* Is highly organized and detail-oriented
* Enjoys learning new systems and continuously improving processes
* Can confidently prioritize multiple responsibilities in a fast-paced environment
* Takes ownership, solves problems proactively, and enjoys working independently
* Loves being part of a collaborative team where everyone jumps in to help each other

Why You'll Love Working Here

We're intentional about creating a workplace where people genuinely enjoy coming to work.

We believe in supporting one another, communicating openly, celebrating wins, and continuously improving. Our goal is to create an exceptional experience not only for our patients, but for our team as well.

We're investing in our future with expanded technology, a beautiful office renovation, and continued growth—and we're looking for someone who wants to grow alongside us.

We work hard, care deeply about our patients, and have fun doing it.

Compensation

* Competitive hourly rate: $26–$29/hour, depending on experience
* Daily production bonus opportunities

Professional Growth

* Paid continuing education
* Paid team meetings (lunch provided)
* Quarterly team-building events
* Opportunities for professional growth as our practice continues to expand

Benefits

* 100% 401(k) match up to 4%
* Paid holidays
* Paid Time Off
* Paid short-term & long-term disability
* Comprehensive dental benefits for you and your immediate family

Why This Role Is Different

Every member of our front office team is cross-trained because we believe the best patient experience happens when everyone works together. While you'll have primary areas of responsibility, you'll also have the opportunity to learn, grow, and support every aspect of the patient journey.

If you're looking for a long-term opportunity where your experience is valued, your ideas are welcomed, and your work truly makes a difference, we'd love to meet you.

Apply today and help us shape the future of Monument Family Dentistry!