Patient Coordinator

We are seeking a dedicated and detail-oriented Patient Coordinator to join our team. In this role, you will play a crucial part in facilitating patient care from the moment of patient calling in to coordinating treatment plans, educating patients on procedures and financial options, and ensuring seamless communication between patients and our clinical team.

We have competitive pay and also offer benefits.

To do well in this role, you should provide a great level of patient care along with the following criteria:

> A friendly person
> Spanish Bilingual is required
> Provide excellent customer service
> A punctual, proactive, adaptable person who is big on being a team player and communication!

Key Responsibilities:
- Check patients in
- Handle incoming and outgoing calls with a goal of converting to an appointment
- Present and explain the doctor’s recommended treatment plan to patients.
- Assist patients in understanding and coordinating their treatment plans.
- Schedule and confirm appointments, ensuring efficient patient flow.
- Maintain accurate and up-to-date patient records.
- Collaborate with doctors, dental assistants, and office managers to optimize scheduling and patient experience.
- Track pending and incomplete treatments, following up with patients as needed.
- Process payments
- Build trusting relationships with patients to encourage treatment acceptance.
- Routinely post on social media platforms and respond to online reviews
- Performing miscellaneous duties to keep office in good conditions (vacuuming, mopping, etc.)
- Performing any office/dental-related tasks requested by dentist or office manager.

Requirements:
- Spanish Bilingual is required
- Prior experience in dental office role preferred.
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to work collaboratively within a team and independently.
- Friendly, empathetic, and professional demeanor.
- Proficiency with office software and dental management systems.

Our office is a newly built, modern facility equipped with the latest technology to maximize efficiency in both front and back office operations. We are open on Monday, Tuesday, Thursday, and Saturday
**Please list your expected hourly pay when applying

Not specified