Full-Time Patient Coordinator

Orchard Family Dental is a modern, patient-centered private practice dedicated to delivering exceptional care in a warm, welcoming environment. We take pride in building lasting relationships with our patients and creating a positive, supportive workplace for our team.

We are seeking an engaging, friendly, and motivated Full-Time Patient Coordinator to be the first and last point of contact for our patients. This role is perfect for someone who enjoys helping others, thrives in a fast-paced environment, and is eager to grow within the dental field.

What You’ll Do:
As our Patient Coordinator, you will play a key role in ensuring smooth daily operations and an outstanding patient experience. Your responsibilities will include:

Greeting and checking patients in and out
Answering phone calls and routing messages
Scheduling and updating appointments
Maintaining accurate and up-to-date patient records
Verifying and updating insurance information
Collecting co-pays and outstanding balances
Keeping the reception and patient-facing areas clean and organized
Assisting the office manager with day-to-day administrative tasks
Tracking and managing office supply inventory
Working closely with the Front Lead on daily tasks and goals
Supporting team members as needed to keep the office running smoothly

What We’re Looking For:
A minimum of 2 years of experience as a front desk receptionist/patient coordinator in a general dental office (required)
Knowledge of dental management software required (Open Dental preferred)
Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
Bilingual in either Spanish or Korean preferred
Strong written and verbal communication skills
A positive attitude and the ability to work well both independently and as part of a team
Familiarity with dental codes, procedures, and insurance

Why You’ll Love Working Here:
Supportive, friendly team culture
Opportunity to grow and expand your skills in a modern dental practice
Additional benefits available for full-time team members such as PTO, 401k, and employee discounts

How to Apply
If you’re excited to join a warm, hardworking, and patient-focused team, we’d love to hear from you! Please submit your resume through Indeed or email it directly to admin@orchardfamilydental.com.