The Children's Dental Group is seeking a friendly, organized, and customer service-oriented Bilingual Front Desk Check-In Coordinator to join our growing dental team! As the first person our patients interact with, you will play a key role in creating a welcoming and positive experience from the moment they walk through our doors.
Qualifications:
- Bilingual (English/Spanish) required
- Minimum of 2 years of dental front office experience required
- Experience in a pediatric dental office is a plus
- Excellent communication, organizational, and multitasking skills
- Positive attitude with a strong commitment to outstanding customer service
Responsibilities:
- Welcome and check in patients with professionalism and warmth
- Prepare daily patient routers
- Perform chart audits to ensure accuracy and completeness
- Schedule, reschedule, and confirm patient appointments
- Collect patient balances, co-pays, and other patient portions
- Maintain accurate patient records and documentation
- Communicate effectively with patients and the clinical team to ensure a smooth patient flow
- Provide exceptional customer service and help create a positive patient experience
Position is full-time, eligible for medical/dental/vision benefits after 90 days.
Working hours are Monday-Thursday 7:45AM-4:15PM, Friday 7:45AM-2:15PM.
Pay range is $16-$19 and is based on experience.
To apply, please respond to this post with resume and salary request.
Resumes and salary requests may also be sent to kiahk@tcdgonline.com
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