Experienced Dental Receptionist

Joseph Lichter, DDS, is seeking a dependable and experienced Front Desk Coordinator to support a high-volume, multi-provider dental practice in Brooklyn. This role requires strong dental front-office experience, confidence with insurance and billing, and mandatory proficiency in Dentrix. Candidates must be able to work efficiently in a fast-paced environment while maintaining excellent patient service.

Position Details
- Schedule: 30–40 hours per week
- Availability: Evening shifts are required
- Location: On-site, 1420 Avenue P, Brooklyn, NY 11229

Core Responsibilities:
- Manage scheduling for multiple providers, including confirmations and rescheduling.
- Perform patient check-in/check-out, collect payments, and post charges
- Verify insurance benefits before appointments (PPO plans, eligibility, frequencies)
- Submit dental claims, follow up on outstanding claims, and handle EOBs
- Explain treatment estimates, insurance coverage, and patient responsibility
- Handle high call volume and coordinate appointments
- Maintain accurate patient records in Dentrix
- Communicate clearly with providers and staff
- Maintain HIPAA compliance and professionalism at all times

Required Qualifications (Must Have):
- Dental front desk experience required (general dentistry preferred)
- Must know how to bill dental insurance from start to finish
- Must be proficient in Dentrix (procedures, payments, insurance, notes, reports)
- Strong understanding of PPO plans, dental terminology, and procedure codes
- Experience with treatment estimates and financial arrangements
- Ability to multitask in a fast-paced environment with accuracy
- Strong attention to detail; scheduling and billing errors are not acceptable
- Excellent communication and professional phone etiquette
- Reliable, punctual, and accountable

Compensation & Benefits:
- Pay: $18–$25 per hour (will vary based on experience)
- Supportive, professional team environment
- Opportunity for long-term growth and advancement

If you are experienced, detail-oriented, and confident in dental billing and Dentrix, we encourage you to apply. Only candidates with dental front desk experience and Dentrix knowledge will be considered.