Join our team as a Dental Front Desk Receptionist, where your energetic and organized approach will be the first point of contact for patients. Your proactive attitude will ensure smooth clinic operations, delivering exceptional patient service. This position offers an exciting opportunity to utilize your clerical expertise and healthcare knowledge in a fast-paced dental environment.
Travel between our Spring and Cypress offices is required for this role.
Responsibilities
- Greet patients warmly and professionally, ensuring a positive first impression
- Schedule appointments efficiently using dental practice management software - Ortho2Edge
- Collect payments accurately in compliance with HIPAA regulations
- Manage patient records
- Handle phone systems with excellent phone etiquette to answer inquiries
Qualifications
- Proven experience in a medical or dental front desk role with strong office management skills
- Familiarity with dental terminology
- Excellent computer skills including Microsoft Office suite (Word, Excel) and typing (10-key) capabilities
- Strong customer service skills with the ability to handle sensitive information discreetly in compliance with HIPAA standards
- Bilingual abilities are a plus
- Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail
- This role is an excellent fit for motivated individuals eager to contribute to a caring environment.
We value proactive team players who are committed to delivering outstanding patient service while supporting the operational success of our clinic.
Work Location: In person, Spring and Cypress
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