Front office receptionist in Rockwall Tx

Front Office Dental Receptionist
Location:
Rockwall, TX 75087
Job post summary
Pay: $22.00 - $35.00 per hour

Job description:

Overview
We are seeking a professional, organized, and personable Front Office Receptionist to join our dental practice. This role is ideal for someone who thrives in a fast-paced environment and can take ownership of front office operations while creating a welcoming and efficient experience for our patients. The ideal candidate will have strong experience in dental front desk responsibilities and office management, with proficiency in Dentrix software.

Key Responsibilities

Greet dental patients and visitors warmly, maintaining a professional and friendly atmosphere
Manage incoming phone calls, direct them appropriately, and handle voicemail follow-ups promptly
Schedule, confirm, and manage dental appointments efficiently using Dentrix
Maintain accurate and organized patient records and clinical documentation in Dentrix
Oversee all front office operations including patient check-in/check-out, supply inventory, and administrative support
Review and ensure the accuracy of treatment plans, insurance details, and documentation, including ICD-9 codes
Coordinate effectively with dental assistants, hygienists, and dentists to ensure smooth daily workflow
Verify dental insurance coverage, process billing and claims, and manage patient balances
Ensure compliance with HIPAA and patient privacy standards
Train and support front desk staff in office procedures, patient communications, and Dentrix use
Qualifications

Minimum 2 years of experience in a dental office, ideally in a receptionist or office manager role
Proficiency in Dentrix dental software is required
Familiarity with ICD-9 coding, dental treatment plans, and insurance protocols
Strong knowledge of dental front desk operations and office workflow
Proficient in electronic health record (EHR) systems and dental scheduling best practices
Excellent organizational skills with attention to detail and accuracy
Strong written and verbal communication skills
Ability to multitask, stay calm under pressure, and manage responsibilities independently and collaboratively
High level of professionalism and commitment to patient confidentiality and exceptional service
Join Our Team
If you are a detail-oriented and motivated professional passionate about dental office operations and patient care, we invite you to apply for this rewarding opportunity as a Front Office Receptionist. Your leadership and efficiency at the front desk will ensure every patient receives the highest level of service from the moment they walk through our doors.

Job Type: Full-time

Benefits:

Dental insurance
Paid sick time
Paid time off
Paid training
Work Location: In person

Disposable gowns, Goggles, Latex gloves, N95 masks, Nitrile gloves, Regular masks