Dental Front Desk / Office Manager

We are seeking a Dental Office Manager to lead our front desk team and oversee daily operations in a fast-paced environment. If you excel at patient communication, team leadership, driving case acceptance, and keeping office finances organized, we would like to connect with you.

Key Responsibilities:
1. Daily Operations & Leadership: Direct front desk workflows, lead and motivate office staff, and foster a positive, high-performing team environment.
2. Treatment Presentation & Sales: Present treatment plans and financial arrangements to increase case acceptance, patient retention, and practice production.
3. Financial & AR Management: Oversee Accounts Receivable (AR), manage collections, handle insurance verifications, and resolve billing inquiries.
4. Scheduling & Efficiency: Optimize scheduling protocols to maximize workflow efficiency and practice capacity.
5. Patient Experience: Maintain exceptional customer service standards to ensure a welcoming, professional experience for every patient.

Qualifications & Requirements:
1. Dental Software & Insurance: Direct experience with Dentrix software and DeltaCare HMO (and other dental insurance processes) is required.
2. Financial Management: Proven track record in managing Accounts Receivable (AR), billing, and patient collections.
3. Leadership & Experience: Previous dental front desk management or administrative leadership experience required.
4. Communication & Sales Skills: Strong closing ability, relationship-building skills, and a confident approach to discussing financial options.

Compensation: from $30/hr