Front Staff - Entry Level

Job Description: Dental Receptionist (Entry-Level)

Griffith Family Dental is excited to announce an opening for a Dental Receptionist at the entry level. This full-time position is ideal for individuals eager to join a dedicated team in a dynamic and supportive environment. Our clinic, renowned for exceptional dental care and patient satisfaction, seeks a motivated and organized professional to manage our front desk operations. It is important to note that this is not a remote job, and the successful candidate will be stationed at our office location to interact directly with our valued patients and staff.

As a cornerstone of first impressions and a vital component of our patient-care system, the role of a Dental Receptionist is crucial in maintaining the smooth operation of our clinic. We are not just looking for an employee; we are seeking a new member for our dental family who will contribute to our welcoming atmosphere and provide outstanding service to everyone who walks through our doors.

Duties and Responsibilities:

Greet patients warmly and assist with check-in and check-out
Answer incoming phone calls, schedule appointments, and respond to patient inquiries
Verify and update patient information accurately
Collect payments, process transactions, and provide receipts
Maintain a clean, organized front desk area
Communicate effectively with the clinical and administrative teams
Support daily front office operations to ensure a smooth patient flow

Requirements:

Authorized to work in the US
Good at algebra for calculating percentage and estimate adjustments
Minimum of 2–3 years of in-person customer service experience
Prior dental office experience preferred but not required
Strong verbal communication and interpersonal skills
Ability to multitask efficiently in a busy, fast-paced setting
Comfortable answering high-volume phone calls and speaking with patients
Professional, positive, and patient-focused demeanor
Reliable and flexible with work hours, including overtime when needed
Strong organizational and time-management skills
Ability to remain calm and professional under pressure
Willingness to learn dental terminology, procedures, and office systems
Team-oriented with a strong work ethic