Patient Care Coordinator

Pay: $20.00 - $25.00 per hour

Job description:

Cavity Patrol Pediatric Dentistry

At Cavity Patrol Pediatric Dentistry, we are building an exceptional pediatric dental team focused on compassionate care, professionalism, efficiency, and creating positive experiences for every child and family who walks through our doors.

We are currently looking for a highly motivated, confident, and organized Treatment Coordinator/ Scheduler to join our growing team.

This is more than a traditional front desk role. We are seeking someone who thrives in a fast-paced environment, communicates with confidence and warmth, takes initiative, and genuinely enjoys helping families feel cared for and supported.

If you are energetic, dependable, solutions-focused, and love working with children and parents, we would love to meet you.

Responsibilities

Maintain an organized and productive daily schedule
Schedule new patients, treatment appointments, sedation visits, and recare appointments
Work unscheduled treatment and follow-up lists daily
Verify dental insurance benefits and explain coverage professionally and confidently
Communicate proactively with parents regarding appointments, treatment, and financial expectations
Help identify and fill same-day scheduling opportunities
Support a smooth and positive patient experience from check-in through check-out
Assist with payments, deposits, financing options, and financial discussions when needed
Collaborate closely with the clinical team to maintain strong office flow and efficiency
Help uphold a positive, professional, and team-oriented office culture
Ideal Candidate

We are looking for someone who:

Has an excellent phone presence and strong communication skills
Naturally connects well with both children and parents
Is proactive, dependable, and detail-oriented
Learns quickly and takes ownership of responsibilities
Can multitask effectively in a busy environment
Maintains professionalism and positivity under pressure
Has strong follow-through and organizational skills
Understands urgency, teamwork, and accountability
Is comfortable discussing scheduling and financial matters with confidence and empathy
Preferred Qualifications

Dental front office experience REQUIRED
Pediatric dental experience preferred
Insurance verification experience REQUIRED
Open Dental experience preferred
Experience with treatment coordination is a PLUS
Bilingual (Spanish-speaking) is a PLUS but not required
This Position May Not Be the Right Fit If You:

Prefer constant direction or supervision
Struggle with multitasking or time management
Become easily overwhelmed in fast-paced environments
Avoid communication or financial conversations
Have difficulty with follow-through or accountability
Prefer low-volume or slower-paced offices
Why Join Cavity Patrol Pediatric Dentistry?

Positive and supportive team culture
Growth and leadership opportunities
Modern technology and systems
High-energy pediatric environment
Opportunity to make a meaningful impact on children and families
Work alongside experienced board-certified pediatric dentists
Team-focused atmosphere with strong systems and training
Please submit to cppediatricdentistryhr@gmail.com

Your resume
A short paragraph explaining why you would be a great fit for this role
Your favorite part about working in pediatric dentistry
Compensation & Benefits

Pay: $20.00 – $25.00 per hour

Benefits

Paid time off / Paid Holiday
Professional development opportunities
Supportive team environment
Career growth opportunities
401k
Work Location: In person

Benefits:

401(k)
401(k) matching
Paid time off
Work Location: In person