Dental Front Desk Receptionist

Dental Front Desk Receptionist

Location: Monroe, NY
Employment Type: Part Time
Schedule: Monday, Tuesday, Wednesday and Friday 9-5

About Us

Lakeside Dental is a patient-centered dental office dedicated to providing exceptional care in a friendly, welcoming environment. We’re looking for a warm, organized, and dependable Front Desk Receptionist to be the first point of contact for our patients and a vital part of our team.

Position Overview

The Dental Front Desk Receptionist is responsible for creating a positive first impression, managing patient flow, supporting clinical team scheduling needs, and ensuring smooth daily operations. The ideal candidate is detail-oriented, personable, and able to multitask in a fast-paced environment.

Responsibilities:
- Greet patients warmly and check them in/out
- Answer phone calls, respond to inquiries, and schedule appointments
- Verify dental insurance benefits and obtain prior authorizations
- Collect co-pays, balances, and process payments
- Maintain accurate patient records and update necessary documentation
- Coordinate with clinical staff to optimize daily schedule
- Communicate treatment plans and financial information professionally
- Handle emails, correspondence, and general administrative tasks
- Ensure reception area is clean, organized, and patient-friendly

Qualifications:

- Prior dental office experience no less then 5 years
- Knowledge of dental terminology and insurance is a plus
- Strong customer service and communication skills
- Proficiency with dental practice software (e.g., Dentrix)
- Ability to multitask and remain calm under pressure
- Professional appearance and positive attitude
- High school diploma or equivalent required

How to Apply

Please submit your resume and a brief cover letter to lakesidedentalpc@gmail.com. We look forward to meeting you!