Treatment Coordinator

We are seeking a dedicated and detail-oriented Treatment Coordinator to join our team. In this role, you will play a crucial part in facilitating patient care by coordinating treatment plans, educating patients on procedures and financial options, and ensuring seamless communication between patients and our clinical team. We offer competitive pay and offer benefits.

Key Responsibilities:
- Ensure copay accuracy and Present doctor’s diagnosis to patients by phases or priorities
- Assist patients in understanding treatment priority and payment options
- Schedule and confirm treatment appointments, ensuring efficient patient flow.
- Maintain accurate and up-to-date patient records.
- Collaborate with doctors, dental assistants, and office managers to optimize scheduling and patient experience.
- Handle incoming calls
- Make daily outbound calls to follow up unschedule treatments and schedule from overdue recare list
- Process and record payments
- Build trusting relationships with patients to encourage treatment acceptance.

Requirements:

- More than 1 year dental experience preferred
- Patient-Focused - Provide excellent customer service
- Solution Focused
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to work collaboratively within a team and independently.
- Friendly, passionate and professional demeanor.
- Proficiency with office software and management systems is a plus.
- Working every Saturday is required

***Please send your Resume with pay expectation when applying!

Face shields, N95 masks, Nitrile gloves, Additional: Washable gowns, head cover