Treatment Coordinator

Patient Care Coordinator – Oasis Dental

Location: Sugar Land, TX
Position Type: Full-Time
Schedule: Monday–Thursday (8:30AM – 6:00 PM)

At Oasis Dental, we are a modern, patient-focused dental practice committed to delivering exceptional care and a welcoming experience for every patient. Our team values teamwork, positivity, accountability, and continuous growth, and we are looking for a Patient Care Coordinator who thrives in a fast-paced, collaborative environment.

This role is perfect for someone who enjoys connecting with people, staying organized, and helping patients feel confident about their dental care.

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Responsibilities

As the Patient Care Coordinator, you are the first impression and central communication hub of our office.

Your responsibilities will include:

Patient Experience
• Warmly greet and check in/out
• Ensure every patient has a smooth and positive visit
• Manage patient flow and communicate with clinical team

Scheduling & Production
• Schedule appointments efficiently to meet daily production goals
• Fill openings and maintain a productive schedule
• Confirm appointments and reduce no-shows

Treatment Coordination
• Present treatment plans and help patients understand their care
• Discuss financial options and answer patient questions
• Follow up with patients who have unscheduled treatment

Communication
• Answer phones professionally and convert calls into scheduled visits
• Respond to patient questions and concerns with empathy
• Coordinate with the dental team to ensure seamless care

Administrative Duties
• Verify insurance and assist with patient paperwork
• Maintain accurate patient records
• Help keep the front office organized and running smoothly

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What We’re Looking For

The ideal candidate is someone who:

✔ Loves helping people and creating a great patient experience
✔ Is organized, proactive, and detail-oriented
✔ Works well with feedback and is open to learning and improving
✔ Is a team player who supports the entire office
✔ Can multitask in a fast-paced environment
✔ Communicates clearly and confidently with patients and teammates
✔ Maintains a positive attitude even on busy days

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Preferred Qualifications
• Dental front office experience preferred
• Experience with dental software (Open Dental, Dentrix, Eaglesoft, etc.)
• Strong communication and customer service skills
• Knowledge of dental insurance is a plus

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Why Join Oasis Dental?
• Supportive, team-focused environment
• Modern, well-organized dental practice
• Opportunity to grow and develop professionally
• Competitive pay based on experience

Our goal is to create an office where patients love coming and team members love working.

If you enjoy working with people and being part of a collaborative team, we’d love to meet you.