Front Desk

Our office is seeking an experienced and dedicated Receptionist/Front Desk
Associate to join our team. The ideal candidate will be responsible for managing front desk
operations, including handling phone calls, scheduling appointments, and processing payments.
We are looking for a reliable, trustworthy, and committed individual with a strong background in
receptionist duties, claim forms, and insurance processing to ensure smooth day-to-day
operations and exceptional patient care.

Key Responsibilities:

 Greet and assist patients in a friendly and professional manner

 Manage incoming phone calls, answer inquiries, and direct calls as needed

 Schedule and coordinate patient appointments efficiently

 Process payments, including cash, credit, and insurance transactions

 Prepare and submit insurance claim forms accurately and promptly

 Maintain patient records and ensure confidentiality

 Perform general administrative tasks to support the dental office

Qualifications:

 Proven experience as a receptionist or front desk associate, preferably in a dental or
medical office

 Demonstrated experience with insurance processing and claim forms

 Strong organizational skills and attention to detail

 Excellent communication and customer service skills

 Ability to handle payments and basic financial transactions

 Responsible, trustworthy, and committed to providing high-quality support

 Proficiency in Spanish is a plus but not required

Why Join Us?

At Serena San Diego Dentist, we value team members who are passionate about patient care and
operational excellence. If you’re a dependable professional with the skills to keep our front desk
running smoothly, we’d love to hear from you!

How to Apply:

Please submit your resume and a brief cover letter to serenasandiegodentist@gmail.com We look
forward to meeting you!