Practice Manager

Title: Practice Manager
Location: Centennial, CO
Position Type: Full-Time (Onsite)
Experience Level: 3–5+ years in dental or medical practice management (start-up or multi-disciplinary clinic experience a plus)
Compensation: $30.00-$35.00/hour + bonus (percentage of practice profitability)
Schedule: Monday–Thursday: 8:00 AM – 5:00 PM and Friday: 7:00 - 3:00 PM; subject to change

We’re looking for a full-time Practice Manager with strong operational, financial, and people-leadership skills with a passion for integrative, patient-first care, to lead day-to-day operations and help scale a purpose-driven clinic.

What You’ll Do:

- Own daily clinic flow, schedules, front desk excellence, and cross-team coordination to deliver a calm, on-time, five-star patient experience.
- Manage revenue cycle (presenting treatment, financial arrangements, membership plans, OON workflows), AR, deposit reconciliation, KPI dashboards, and monthly P&L review.
- Contribute to a high-performance, high-achievement team by actively participating in morning huddles, weekly team meetings, and collaborative problem-solving.
- Foster accountability, respect, and professional growth; and help create an environment where every team member can thrive.
- Ensure white-glove service—from first call to follow-up—overseeing confirmation protocols, cancellations, same-day saves, and proactive case acceptance support.
- Maintain OSHA, HIPAA, radiation safety, sterilization logs, incident reporting, and policy adherence; partner closely with clinical leads.
- Optimize practice software (e.g., Open Dental/Practice By Numbers, payment platforms etc.), templates, and SOPs to improve efficiency.
- Oversee ordering, cost controls, and vendor relationships; implement par levels and negotiate savings.
- Track KPIs (new patients, case acceptance, hygiene reappoint, AR days, treatment scheduled/produced, productivity per hour), lead weekly scorecard reviews, and support quarterly planning.

What We’re Looking For:

- 3–5+ years of practice management (dental and/or medical strongly preferred); start-up/build-out experience and/or multi-disciplinary wellness exposure is a plus
- Proven success improving KPIs (case acceptance, collections %, AR, re-care, utilization) and running data-driven morning huddles and weekly/quarterly reviews
- Confident with treatment plan presentation and financial conversations (membership plans, OON/cash, 3rd-party financing)
- Working knowledge of dental operations: scheduling templates, recall systems, sterilization/OSHA basics, supply and lab workflows
- Software fluency: PMS (Open Dental/Practice By Numbers), phone/patient comms, forms, payments, spreadsheets/dashboards, etc.
- Excellent communicator and team builder—calm under pressure, solutions-oriented, and highly organized
- Embodies our values: Respect – treats every patient, provider, and team member with dignity, professionalism, and empathy. Agency – takes ownership, makes informed decisions, and empowers others to contribute their best work. Pursuit of Excellence – holds high standards, embraces continuous improvement, and thrives in a growth-minded environment

Why You’ll Love Working With Us:

- Innovative Care Model: Help connect dentistry and oral systemic health to treat root causes and transform lives
- Build Something Special: Shape systems, culture, and patient experience in a beautiful, state-of-the-art clinic
- Collaborative Team: Work alongside passionate providers across disciplines with shared values and big vision
- Growth & Learning: Access to mentorship, CE support, and clear performance goals aligned with profitability-based bonuses.
- Benefits: Competitive dental care stipend, paid time off and sick leave, CE/professional development support, team perks, and performance-based bonus tied to practice profitability.

Be part of a revolutionary clinic that’s redefining dental care from the inside out.