Patient Care Coordinator (Front Office + Clinical Support

Patient Care Coordinator (Front Office + Clinical Support) – Koman Dental

Location:** Denver, CO
Position Type:** Full-Time

About Us

Koman Dental is a high-growth, premium dental practice focused on cosmetic dentistry, full mouth rehabilitation, and implants. We are not a typical dental office—we are a relationship-driven, education-focused practice that transforms patients’ confidence and quality of life.

Our patients choose us because we take the time to deeply understand their goals, educate them clearly, and deliver exceptional outcomes with precision and care. Every interaction—on the phone, in the office, and during treatment—is designed to feel calm, warm, and professional.

We are building a team of high performers who take pride in their work, communicate at a high level, and genuinely care about people.

The Role

This is a **hybrid role** primarily based at the front desk, with the ability to support the clinical team when needed.

The Patient Care Coordinator is the **first and last impression** of our practice and plays a critical role in building trust, increasing case acceptance, and creating a seamless patient experience.

You will guide patients from their first phone call through scheduling, financial conversations, and follow-up—while also being capable of stepping into the clinical area to support when needed.

This is not a passive front desk role. We are looking for someone who is proactive, adaptable, and driven to operate at a high level.

Key Responsibilities

Front Office (Primary Focus)

* Answer phones with warmth, confidence, and professionalism
* Convert incoming calls into scheduled appointments
* Manage scheduling to maximize productivity and flow
* Clearly communicate treatment plans, financial options, and next steps
* Build trust with patients through clear, empathetic communication
* Follow up on unscheduled treatment and pending cases
* Maintain accurate patient records and scheduling systems

Clinical Support (As Needed)

* Assist clinical team during busy periods or call-outs
* Help with operatory turnover and patient flow
* Support basic assisting tasks (based on experience and certification)
* Ensure a seamless handoff between front and back

What We’re Looking For

* Strong communication skills—you can build trust quickly and speak with clarity and confidence
* High emotional intelligence—you read people well and adapt your approach
* Organized and detail-oriented—you don’t let things fall through the cracks
* Adaptable and team-oriented—you’re willing to step in wherever needed
* Growth mindset—you want to improve and be part of a high-performing team
* Positive, professional attitude—no gossip, negativity, or drama

Preferred (Strongly Valued)

* Dental assisting experience or clinical knowledge
* Experience in a dental or medical front office
* Experience discussing treatment or financials with patients
* Familiarity with dental software (Dentrix, Eaglesoft, etc.)

What Success Looks Like in This Role

* Patients feel calm, confident, and cared for at every stage
* High conversion of calls into scheduled appointments
* Strong follow-through on treatment plans and unscheduled cases
* Smooth, organized daily schedule with minimal gaps
* Seamless coordination between front and back team members

Compensation & Benefits

* Competitive hourly pay (based on experience and versatility)
* Bonus opportunities tied to performance
* Paid time off
* Opportunities for growth and advancement within the practice

Why Join Koman Dental

* Be part of a rapidly growing, high-level practice
* Work in a positive, professional, and supportive environment
* Develop skills in communication, case acceptance, and clinical coordination
* Make a real impact on patients’ confidence and lives

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How to Apply

Please submit your resume along with a brief note explaining:

1. Your experience in both front office and clinical settings (if applicable)
2. Why you would be a strong fit for this role

We are not looking for average—we are building a team of people who care deeply, communicate exceptionally, and take pride in doing things the right way.