JOB DESCRIPTION : Patient Coordinator
REPORTS TO: General Manager
Locations:
Bruton Rd (For Training)
Park Lane (Majority of time will be spent here) 75 and Northwest Hwy
Responsibilities:
Responsible for increasing and maintaining cash flow(A/R), A/P, Addressing and resolving patient-practice conflicts, treatment planning and presentation.
Duties of the Position:
• A/P
• A/R (Over 90 days)
* Patient Treatment Planning
• Conflict Resolution Patient-Practice Concerns
• Manage the Thank you correspondences and gifts for referrals
• Coordinate staff birthday and other office events
• Answer phone
• Maintain Waiting Room and make sure children are monitored by their parents..
• Do housekeeping chores, runs errands, supplies, bank, etc.
• Periodically check rest rooms for supplies and tidiness.
• Performs other duties as required.
Position Requirements:
Two years of higher education with courses in business or comparable experience in public relations and/or business. Previous patient contact work in dental practice would be an advantage.
• Be able to operate computer with various programs essential to the operations of Dental DeLite.
• Possesses the tact required for work situations that involve dealing with patients to secure payment of delinquent accounts.
• Has the skill to deal professionally and effectively with patients, dentists, vendors and support staff
.
Position Relationships:
• Does not supervise any other employees.
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